Computacenter
Computacenter
Computacenter ir tehnoloģiju un pakalpojumu sniedzējs, kas palīdz lieliem uzņēmumiem un publiskā sektora organizācijām modernizēt savu darbību. Uzņēmuma pakalpojumi ietver tehnoloģiju iegādi, profesionālos pakalpojumus un pārvaldītos pakalpojumus, tostarp risinājumus produktivitātes un drošības stiprināšanai. Uzņēmums veido ilgtermiņa attiecības ar klientiem un tehnoloģiju pakalpojumu sniegšanā ievēro ilgtspējas un sociālās atbildības principus.

Second-Line Application Packaging Analyst – Nottingham Onsite

Support application packaging and software deployment for Computacenter customers from Nottingham. The role covers SCCM imports, test deployments, Active Directory groups, dependency analysis, and installation troubleshooting.

Apraksts

  • Engage with designated business users and provide clear communication.
  • Maintain accurate updates for all assigned records in the workflow system.
  • Import packaged applications into SCCM for deployment preparation.
  • Create Active Directory groups for application deployment.
  • Run SCCM test deployments as part of operational acceptance testing.
  • Refer unresolved issues to the team lead or local management.
  • Assess potential application dependencies and refer complex cases to the technical authority.
  • Diagnose application error messages encountered during installation.
  • Import applications and complete associated test deployments.
  • Perform third-line troubleshooting, including installation debugging through log-file analysis.

Prasības

  • Eligibility to undertake SC clearance.
  • Experience working directly with customers.
  • Experience using Microsoft Office 365.
  • Foundational understanding of the application logistics lifecycle.
  • General experience supporting and configuring Windows environments.
  • Strong written and verbal communication skills.
  • Working knowledge of MSI and/or App-V technologies.
  • Basic VBScript knowledge.
  • Familiarity with SCCM application imports, collections, and advertisements.
  • Knowledge of Group Policy and local permission configuration.
  • Ability to investigate application errors and diagnose faults.
  • Ability to conduct complex, layered investigations into application dependencies.

Priekšrocības

  • Collaborative environment with a forward-looking approach.
  • Opportunities for professional development.
  • Friendly and open workplace culture.
  • Team-oriented environment focused on performance.

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