accessiBe
accessiBe
accessiBe izstrādā mākslīgajā intelektā balstītus tīmekļa pieejamības risinājumus uzņēmumiem. Tās platforma atbalsta pieejamības auditu, uzraudzību un pārvaldību, palīdzot organizācijām panākt atbilstību Amerikas Savienoto Valstu Likumam par amerikāņiem ar invaliditāti (ADA) un tīmekļa satura pieejamības vadlīnijām (WCAG), vienlaikus uzlabojot cilvēku ar invaliditāti tiešsaistes pieredzi. Uzņēmums darbojas mākslīgā intelekta, atbilstības un tīmekļa pieejamības krustpunktā.

Customer Service Representative

Provide first-level customer support for Canon’s digital imaging business, assisting customers with calls, orders, quotes, complaints, and basic troubleshooting.

Apraksts

  • Respond promptly to customer calls and enter them into the company system.
  • Handle first-level support inquiries.
  • Manage a high volume of incoming requests.
  • Assess customer needs and work toward satisfactory outcomes.
  • Build customer trust through open, interactive communication.
  • Share accurate and complete information using the appropriate tools and methods.
  • Record complaints and offer timely solutions or alternatives.
  • Follow up to confirm issues are resolved.
  • Keep records of customer interactions.
  • Process customer accounts and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Adhere to schedules and track non-ACD time with the appropriate Aux codes.
  • Place orders for parts and supplies.
  • Prepare price quotes, RMAs, debits, and credits, and enroll customers in the Web Store.
  • Perform basic troubleshooting.

Prasības

  • High school diploma, GED, or equivalent experience.
  • Less than one year of related experience.
  • Strong phone skills, including active listening.
  • Customer-focused approach and ability to adapt to different people.
  • Excellent communication and presentation skills.
  • Ability to multitask, prioritize, and manage work effectively.
  • Ability to work in a call center.
  • Must be legally authorized to work in the United States.
  • Must reside in the United States when hired.
  • Visa sponsorship is not available.

Priekšrocības

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) savings plan.
  • Discretionary profit sharing.
  • Discretionary success sharing.
  • Educational assistance.
  • Recognition programs.
  • Vacation.
  • Employee referral bonus.
  • Employee discounts.
  • “Dress for Your Day” attire program.
  • Volunteer opportunities.
  • Canon welcome kit and official merchandise.

Saistītās vakances

PNC

Lead Software Engineer, Data and Automation (MLOps)

PNC

Lead development of data platforms, MLOps, and cloud automation at PNC. Build secure enterprise solutions using Azure, AWS, and modern data processing technologies.

Atvērt
Regions Bank

Cloud Data Engineer, AI Platform — Regions Bank (Hybrid, Hoover, AL)

Regions Bank

Build cloud data pipelines and AI applications for Regions Bank, supporting machine learning, analytics, and enterprise data systems. The role is hybrid in Hoover, Alabama.

Atvērt
Henry Schein

Staff Data Engineer

Henry Schein

Lead technical strategy for scalable data platforms, streaming, and analytics at Henry Schein One, supporting dental practice technology. Advance reliability and engineering practices while guiding technical delivery.

Atvērt
Nakupuna Companies

Senior Software Engineer, .NET and Azure

Nakupuna Companies
1001 – 5000 Darbinieki
KonsultācijasLoģistikaValdība

Modernize NAVSUP supply systems for Nakupuna Federal by building secure applications, APIs, and CI/CD pipelines. Support Department of Defense clients.

Atvērt
Acxiom

Principal Software Architect, Identity Resolution

Acxiom

Lead architecture for Acxiom’s enterprise identity resolution platforms, distributed systems, and data services. Shape solutions built with Java, Python, Scala, AWS, Spark, Snowflake, and Databricks.

Atvērt
KAYAK

Senior Front-End Software Engineer, Retention

KAYAK

Build and improve retention features for KAYAK’s travel search products. Partner with product and design teams to deliver, test, and optimize user-facing experiences.

Atvērt