Diabolocom — жасанды интеллектіге негізделген омниканалды байланыс орталығы бағдарламалық жасақтамасына бағытталған B2B SaaS компаниясы. Оның бұлтты платформасы ұйымдарға әртүрлі арналардағы клиенттермен өзара әрекеттесуді басқаруға көмектеседі және операторларды автоматтандырылған көмек, қоңырау қорытындылары, көңіл күйді талдау және қоңырауларды ақылды түрде бөлу сияқты жасанды интеллект мүмкіндіктерімен қолдайды. CRM жүйелерімен интеграциялар байланыс орталығының жұмыс процестерін кеңірек клиенттерге қызмет көрсету операцияларымен байланыстырып, командаларға тиімділікті арттыруға және бірізді өзара әрекеттесулерді қамтамасыз етуге көмектеседі.
Stateful Services Engineer (PostgreSQL) – Diabolocom, Hybrid France
Operate and scale PostgreSQL and distributed stateful services for Diabolocom’s AI-powered customer communications platform. Strengthen database reliability, failover, scalability, and infrastructure automation.
Сипаттама
- Own the operation and improvement of Diabolocom’s stateful services, with emphasis on databases and data stores
- Run and maintain PostgreSQL, ClickHouse, Redis, RabbitMQ, and Kafka/Redpanda systems
- Design and scale database infrastructure spanning more than 50 PostgreSQL clusters
- Advance database maintenance, upgrades, migrations, high availability, replication, failover, backup and restore, and disaster recovery
- Rebuild PostgreSQL clusters to enable automated failover between data centers
- Strengthen queueing systems, including quorum-based RabbitMQ deployments
- Develop and maintain dependable Redis infrastructure
- Diagnose and resolve challenging performance, scalability, and reliability problems
- Work closely with development, SRE, networking, and infrastructure teams
- Help improve monitoring, automation, and operational safety
- Join on-call and incident-management rotations
- Lead technical projects and help shape engineering decisions
Талаптар
- Demonstrated hands-on experience as a DBA, Database Engineer, SRE, or in a comparable role, including substantial PostgreSQL experience
- Experience running production databases and handling upgrades, migrations, replication, backups, recovery, monitoring, and performance diagnosis
- Sound knowledge of high availability and reliability for stateful systems, including failover, redundancy, replication, disaster recovery, and low-downtime maintenance
- Solid understanding of distributed systems, including replication, consistency, fault tolerance, and operating stateful services at scale
- Experience with on-premise infrastructure, or the ability and willingness to adapt quickly to bare-metal environments
- Strong system-design capabilities and the ability to assess scalability, reliability, and performance
- Experience partnering closely with software development teams to deliver reliable database and stateful-service solutions
- Strong troubleshooting and analytical problem-solving abilities
- Willingness to take part in on-call and incident-management responsibilities
- Fluent written and spoken English
- Experience with ClickHouse, Kafka/Redpanda, RabbitMQ, Redis, Elasticsearch/OpenSearch, MySQL, Cassandra, or MongoDB is advantageous
- Additional experience in advanced Linux administration, bare-metal or data-center operations, observability, capacity planning, load testing, infrastructure automation, configuration management, incident management, root-cause analysis, or post-mortems is advantageous
Артықшылықтар
- Select the equipment arrangement that suits you, including Mac or Linux and monitors
- Lunch vouchers
- Reimbursement of 50% of the monthly Navigo pass
- Hybrid working arrangement with three days onsite and two days remote