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Banco Fibra — компанияларға, агробизнес клиенттеріне, орта нарықтағы кәсіпорындар мен жеке тұлғаларға қызмет көрсететін бразилиялық коммерциялық банк. Оның қызметтеріне айналым капиталын кредиттеу, кепілдіктер, сауда қаржыландыруы, дебиторлық берешек пен жеткізушілерді қаржыландыру, төлемдер, шоттар, Pix, эскроу қызметтері, шетел валютасымен операциялар, хеджирлеу құралдары және CDB мен LCI/LCA сияқты инвестициялар кіреді. Банк сондай-ақ брокерлік қызмет, сақтандыру дистрибуциясы және активтерді басқару салаларында жұмыс істеп, цифрлық арналар мен клиенттермен қарым-қатынасқа негізделген қызмет көрсету арқылы қаржылық шешімдер ұсынады.
Mid-Level Payroll-Deducted Loans Operations Analyst
Join Banco Fibra’s operations team supporting private payroll-deducted loans for business customers. The role focuses on reconciliations, performance metrics, and continuous improvements across the product.
Сипаттама
- Support Private Payroll-Deducted Loan operations by helping maintain the quality and security of customer journey processes
- Review and reconcile financial and operational data
- Investigate discrepancies across contracts, installments, registrations, transfers, and settlements, and help resolve them
- Track regulatory topics and initiatives designed to improve customer experience
- Conduct and oversee financial and operational reconciliations in the Função system
- Create management reports and operational metrics for partner teams
- Track the product journey, performance indicators, incidents, complaints, and improvement areas
- Help gather requirements, develop test scenarios, and conduct acceptance testing for new features
- Carry out operational and regulatory controls in line with internal policies
- Contribute to process improvements, automation, and operational efficiency projects
- Collaborate with internal teams, vendors, and partners to resolve operational problems
- Help identify and reduce operational risks associated with the product
Талаптар
- Bachelor’s degree in Business Administration, Economics, Engineering, Accounting, or a related discipline
- Experience in payroll-deducted lending and operational or financial processes
- Hands-on familiarity with the Função system
- Experience with loan portability, manual write-offs, registrars, and retail financial products
- Advanced proficiency in Excel
- Knowledge of operational indicators and process tracking
- Familiarity with agile practices, continuous improvement, and quality management
- SQL and/or Power Query knowledge is considered a plus
Артықшылықтар
- Compensation aligned with market practices
- Meal and food allowances
- 13th-month food allowance
- Profit-sharing program (PLR)
- Medical insurance
- Dental insurance
- Life insurance
- Extended maternity and paternity leave
- Assistance for childcare, nannies, and dependents
- Annual flu vaccination
- Birthday day off
- Educational partnerships
- Wellhub
- Mais Saúde Fibra Program
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