Mercy Health
Mercy Health
Mercy Health is a mission-driven healthcare and nonprofit organization combining direct patient care with community health services and administrative and support work. Its employment opportunities span bedside and support roles, with an emphasis on compassionate, values-based care, workforce development, and community outreach. The organization’s work is shaped by a ministry mission centered on dignity, unity, and service to the communities it serves.

Vice President of Managed Services Organization (MSO) – Ohio Remote

Healthcare executive responsible for managed services operations, financial performance, and growth across medical groups, urgent care programs, and employer-based health organizations.

Description

  • Provide executive direction for managed services operations and convert organizational strategy into scalable services
  • Develop and execute operational strategies that expand services for affiliated and independent client organizations
  • Oversee practice management, revenue cycle, access and scheduling, call center operations, care coordination, population health support, IT and EHR optimization, analytics, credentialing, provider onboarding, compliance, risk, and quality support
  • Define service standards, performance measures, service-level expectations, and accountability frameworks
  • Manage operational relationships with client organizations and provide expertise for proposals, implementations, onboarding, and service development
  • Direct productivity, cost control, margins, service efficiency, budgets, forecasts, pricing, and financial performance reporting
  • Drive continuous and performance improvement initiatives
  • Build and lead the managed services leadership team, including succession planning and leadership development pipelines
  • Work with compliance, legal, quality, physician, and clinical leaders to meet regulatory and contractual obligations and reduce operational risk

Requirements

  • Bachelor’s degree in healthcare administration, business, finance, or a related field is required
  • Master’s degree in health administration, business administration, public health, or a related field is preferred
  • At least 10 years of progressive healthcare operations leadership experience
  • Experience leading multisite or system-wide operations, preferably in medical group practice management, managed services organizations, or health system shared services
  • Demonstrated ability to scale operations and deliver services to multiple client organizations
  • Strong financial expertise managing complex budgets and operational performance
  • Financial and business acumen
  • Merger and acquisition experience
  • Executive leadership and strategic execution
  • Operational excellence and systems thinking
  • Client-focused service delivery
  • Change management and transformation leadership
  • Strong communication and relationship-building skills

Benefits

  • Competitive compensation
  • Incentive opportunities
  • Referral bonuses
  • 403(b) with employer contributions when eligible
  • 457(b) plan
  • 457(f)/SERP with a 7.5% contribution and 6% year-over-year interest
  • 25% annual target bonus
  • Medical, dental, vision, and prescription coverage
  • HSA and FSA options
  • Life insurance
  • Mental health resources and discounts
  • Paid time off
  • Parental and FMLA leave
  • Short- and long-term disability coverage
  • Backup care for children and older adults
  • Tuition assistance
  • Professional development opportunities
  • Continuing education support

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