TDCX provides customer experience solutions designed to help businesses communicate with and support their customers across multiple channels. Its offering emphasizes secure, privacy-conscious messaging, while also enabling community participation and group conversations that keep interactions organized and accessible. The company’s profile may be relevant to professionals exploring opportunities in customer experience, communication services, and related business support operations.
Talent Acquisition Specialist (Mandarin-Speaking) – TDCX Thailand
Manage full-cycle recruitment for TDCX in Thailand, from talent sourcing through selection and onboarding support. Partner with hiring managers to attract Mandarin-speaking candidates and deliver recruitment targets.
Description
- Partner with hiring managers to clarify recruitment and selection needs and fulfill hiring requirements within agreed timelines.
- Oversee the end-to-end hiring process, including sourcing, job postings, resume screening, and interviews, to meet headcount goals.
- Apply effective and innovative approaches to recruitment.
- Support recruitment marketing initiatives such as career talks and job fairs.
- Create recruitment reports to evaluate hiring strategies and their effectiveness.
- Complete recruitment-related administrative work accurately and efficiently.
- Use relevant, thoughtful questions when assessing candidates.
- Present high-quality candidates to hiring managers and effectively promote opportunities to prospective hires.
- Collaborate with HR representatives and company leaders on solutions that align with organizational budgets and policies.
- Carry out other duties within the employment category while supporting the implementation, upkeep, and ongoing improvement of TDCX's Quality Management System.
Requirements
- A Diploma, Advanced or Higher Diploma, Graduate Diploma, Bachelor's Degree, Postgraduate Diploma, Professional Degree, or Master's Degree in any discipline.
- At least two years of recruitment and selection experience; fresh graduates may also apply.
- Demonstrated ability to source, screen, recruit, and recommend strong candidates while building effective relationships.
- A strong sense of accountability and ownership for delivering results.
- High standards of professionalism and integrity.
- Ability to work under pressure while contributing positively to the team.
- Excellent spoken and written English communication skills, along with proficiency in the language of the supported market.
- Fluency in Mandarin.
Benefits
- Competitive remuneration with attractive perks.
- Comprehensive medical, insurance, and social security coverage.
- World-class workplace facilities.
- Engaging employee activities and recognition programs.
- Structured learning and development opportunities for career progression.
- A positive culture designed to support long-term growth.
- Convenient location with direct public transport access.
- Flexible working arrangements.
- Coaching and mentoring from experienced professionals.
- Opportunity to join a global company recognized with hundreds of industry awards.