CUBE Bikes
CUBE Bikes
1,001 – 5,000 Employees
AutomotiveManufacturingSports
CUBE Bikes is a German cycling manufacturer founded in 1993 in Waldershof, Bavaria. The company develops mountain bikes, road bikes, e-bikes, and cycling equipment for riders across a broad range of needs, from performance-focused products to ergonomically designed bikes for women and children. Its portfolio includes more than 350 bike and e-bike models, alongside clothing and accessories, and is sold through specialist retailers in more than 70 countries. CUBE operates across the sports, manufacturing, and automotive-related sectors and has grown into a major cycling brand in several European markets.

Student Trainee Customer Support in Waldershof

Part-time student trainee role providing first-level customer support for CUBE Bikes in Waldershof, Germany. The position focuses on ticket handling, communication records, and following customer issues through to resolution.

Description

  • Provide first-level support for end-customer inquiries
  • Record and organize incoming support requests
  • Maintain accurate communication logs
  • Track unresolved tickets through to closure
  • Contribute to the Customer Support team as a student trainee

Requirements

  • Currently enrolled in a study program
  • Strong service-focused communication abilities
  • Genuine interest in bicycles and related products
  • Able to work independently in a structured, results-focused manner
  • Technical knowledge would be beneficial
  • Collaborative team-working skills
  • Good working proficiency in English and German
  • No prior professional experience is needed

Benefits

  • Take on meaningful responsibilities within a supportive team
  • Work with substantial autonomy and scheduling flexibility
  • Join a welcoming, professional workplace
  • Receive a competitive salary
  • Handle a broad range of tasks
  • Work approximately 20 hours per week on a part-time schedule

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