LearnWell
LearnWell
51 – 200 Employees
B2BEducationHealthcare
LearnWell provides integrated academic and mental-health support for school-age students receiving inpatient, residential, day-treatment, or homebound care. Its services include specialized instruction, virtual tutoring, and transition support designed to help students continue their education while receiving behavioral or substance-use treatment. LearnWell works with hospitals, treatment facilities, K–12 school districts, and families to coordinate educational continuity and mental-health wellness across different care settings, alongside affiliated counseling services.

Student Services Coordinator – Oahu, Hawaii (Remote)

Serve as the student education liaison for LearnWell, managing CRM documentation for students receiving behavioral-health treatment. Coordinate academic-service approvals and schoolwork collection with Oahu school districts.

Description

  • Manage and update student records in the CRM system
  • Review required documentation and obtain missing information
  • Coordinate with school district personnel to secure approval for students’ academic services
  • Gather students’ schoolwork from school district personnel
  • Communicate with stakeholders by phone, email, and fax
  • Support operations and teaching teams with CRM data and required reports
  • Keep student records complete, accurate, and current
  • Help uphold compliance and information-security requirements
  • Provide follow-up support to the local school district
  • Follow the traditional school-year calendar in this 10-month position

Requirements

  • Bachelor’s degree required; business or communications majors preferred
  • At least two years of customer service experience
  • Professional written and verbal communication skills
  • Ability to perform effectively under pressure
  • Self-directed approach with the initiative to act independently
  • Ability to handle multiple tasks at once
  • Strong attention to detail
  • Must be located on Oahu
  • Must be reachable by telephone from 8:00 a.m. to 4:00 p.m. Hawaii Standard Time, Monday through Friday, excluding holidays
  • Availability to work 40 hours per week, Monday through Friday, from 8:00 a.m. to 4:30 p.m.

Benefits

  • Vacation leave
  • Sick leave
  • Federal holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid family leave options
  • 401(k) plan
  • Employer-provided life insurance
  • Annual tuition-reimbursement grants
  • Potential summer work
  • Growth opportunities
  • Remote work-from-home arrangement

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