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Student Services Coordinator – Oahu, Hawaii (Remote)
Serve as the student education liaison for LearnWell, managing CRM documentation for students receiving behavioral-health treatment. Coordinate academic-service approvals and schoolwork collection with Oahu school districts.
विवरण
- Manage and update student records in the CRM system
- Review required documentation and obtain missing information
- Coordinate with school district personnel to secure approval for students’ academic services
- Gather students’ schoolwork from school district personnel
- Communicate with stakeholders by phone, email, and fax
- Support operations and teaching teams with CRM data and required reports
- Keep student records complete, accurate, and current
- Help uphold compliance and information-security requirements
- Provide follow-up support to the local school district
- Follow the traditional school-year calendar in this 10-month position
आवश्यकताएँ
- Bachelor’s degree required; business or communications majors preferred
- At least two years of customer service experience
- Professional written and verbal communication skills
- Ability to perform effectively under pressure
- Self-directed approach with the initiative to act independently
- Ability to handle multiple tasks at once
- Strong attention to detail
- Must be located on Oahu
- Must be reachable by telephone from 8:00 a.m. to 4:00 p.m. Hawaii Standard Time, Monday through Friday, excluding holidays
- Availability to work 40 hours per week, Monday through Friday, from 8:00 a.m. to 4:30 p.m.
लाभ
- Vacation leave
- Sick leave
- Federal holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Paid family leave options
- 401(k) plan
- Employer-provided life insurance
- Annual tuition-reimbursement grants
- Potential summer work
- Growth opportunities
- Remote work-from-home arrangement
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