MUFG
MUFG
MUFG is a global financial services group operating across banking, finance, and fintech. Its teams support clients through corporate and investment banking, transaction banking, and working capital solutions, combining international reach with tailored financial expertise. MUFG also works in sustainable finance, including financing clean energy projects, and builds long-term relationships with clients and communities through trusted, practical financial strategies.

Senior Client Service Representative, Trade Finance

Manage complex trade finance transactions and high-risk collections and letters of credit for MUFG. Support accurate, compliant client service across Los Angeles and Tempe.

Description

  • Independently manage sensitive, high-risk transactions, including issuance, advising, drafting, amendments, examination, transfers, assignments, payments, and fee processing.
  • Handle client-impacting work and calculate, pay, and collect fees for collections and commercial and standby letters of credit.
  • Apply UCP, URC, ISP, and ISBP requirements.
  • Process, review, and approve transactions when the Senior Trade Specialist is absent.
  • Provide backup training on new or updated functions and procedures.
  • Respond to inquiries and tracers from customers, other MUB departments, and correspondent banks.
  • Resolve complex, high-risk questions about transaction status.
  • Anticipate client needs and independently plan and prioritize work to meet expectations.
  • Meet processing and client deadlines, as well as departmental service-level commitments.
  • Follow bank policies, procedures, and applicable government regulations.

Requirements

  • Bring at least seven years of relevant work experience.
  • Have working knowledge of UCP, URC, URR, ISP, UCC, and ISBP.
  • Be able to perform basic mathematical calculations.
  • Demonstrate strong verbal, written, and interpersonal communication.
  • Provide excellent customer service.
  • Have strong organizational skills.
  • Be proficient with Microsoft Office.
  • Typically hold a high school diploma or GED.

Benefits

  • May receive discretionary performance-based bonus or incentive compensation.
  • Access comprehensive health and wellness benefits.
  • Participate in retirement plans.
  • Use educational assistance and training programs.
  • Qualify for income replacement if disabled.
  • Receive paid maternity and parental bonding leave.
  • Take paid vacation, sick days, and holidays.

Related Jobs

KeyBank

Senior Commercial Card Client Service Specialist

KeyBank

Support KeyBank commercial card clients by managing account needs, escalations, integrations, and portal customization. The hybrid role combines client service, transaction research, and coordination with internal teams and vendors.

Open