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Broadridge
Broadridge
H1B Visa SponsorConsultingInsuranceLogistics
Broadridge develops technology and operational solutions for the financial services industry. Its platform and services support asset managers, institutional investors, and other financial organizations with capital markets operations, investor and customer communications, data management, analytics, portfolio administration, regulatory processes, and operational risk. The company also serves adjacent sectors including consumer finance, insurance, and telecommunications, helping organizations coordinate complex information flows, improve oversight, and run essential business processes more efficiently.
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Senior Business Analyst (Contract) - Hybrid in Markham

Senior Business Analyst responsible for implementing Broadridge financial and print technology solutions. The role covers requirements analysis, client implementations, complex integrations, and software delivery across Agile and Waterfall environments.

CACanada
$55 – $65 / hour
HybridFull-timeSeniorEnglish RequiredBusiness Analyst
OracleSDLCSQL

Description

  • Collect and document business and functional requirements from internal and external clients
  • Build expertise in Broadridge products and identify opportunities to improve client efficiency and customer satisfaction
  • Apply analytical problem-solving to investigate and resolve non-routine issues
  • Lead project implementations and support business applications with complex integrations
  • Translate client requirements for internal technical teams and external partners
  • Elicit requirements and guide the evaluation of practical functional solutions
  • Establish business objectives, project scope, analysis deliverables, and estimated work effort
  • Partner with Product, Development, QA, external partners, and stakeholders across Agile and Waterfall projects
  • Contribute throughout every phase of the software development life cycle
  • Deliver regular project updates to Project Managers and escalate risks at an early stage
  • Plan and lead stakeholder sessions covering requirements and solution functionality
  • Compare product capabilities with requirements, identify customization needs, and define appropriate solutions
  • Assess enhancement requests, work requests, and problem reports for completeness and feasibility
  • Record business, functional, non-functional, data mapping, and processing-flow requirements
  • Specify data mappings, file transformations, operational procedures, and business process flows
  • Create use cases and user stories
  • Review test plans and help QA validate test results against client requirements
  • Analyze data and system problems, determine root causes, and recommend solutions or design changes
  • Mentor junior Business Analysts while encouraging collaboration and continuous improvement
  • Complete additional assigned responsibilities

Requirements

  • Bachelor’s degree in Computer Science, Computer Engineering, Finance, Business, or equivalent education and experience
  • Business Analysis certification is considered an asset
  • Certified Business Analysis Professional (CBAP) certification is considered an asset
  • At least 5–7 years of business analysis experience in a technical setting using Agile or Waterfall methodologies
  • Experience with tax reporting or tax-related service solutions
  • Experience leading client onboarding or implementation initiatives
  • Experience gathering and documenting business requirements with external clients
  • Experience serving as a subject matter expert, consultant, or lead Business Analyst on large, complex projects is considered an asset
  • Experience writing complex SQL queries for relational databases or data warehouses
  • Strong knowledge of fixed-length, XML, CSV, and JSON data formats and scripting
  • Proactive, self-motivated, ethical, and effective at managing time
  • Previous experience in the financial or print industry
  • Excellent written and verbal communication skills
  • Ability to explain technical information clearly and concisely to clients and partners
  • Strong teamwork, project management, and client-focused skills
  • Careful attention to detail with strong analytical and problem-solving abilities
  • Excellent research and documentation capabilities
  • Ability to deliver high-quality work under tight deadlines across multiple concurrent projects
  • Knowledge of data modeling, data mapping, and process modeling
  • Experience using JIRA, Confluence, and SharePoint
  • Proficiency with Microsoft Office applications, including Word, Excel, and Visio
  • Experience with wireframing and mock-up tools
  • Experience with Oracle SQL Developer, PL/SQL, Oracle, and Microsoft Access Database
  • A basic home office, reliable high-speed internet, and a distraction-free work environment during core business hours
  • Successful completion of background checks, including employment, education, credit, and Canadian criminal record checks

Benefits

  • Flexible work options
  • Technology and other resources to support effective remote work where possible
  • Basic home office support or setup requirements for hybrid work
  • High-speed internet support or requirement for hybrid work
  • Equal opportunity employment in a diverse and inclusive workplace
  • Recruitment-process accommodations
  • Human review of hiring decisions assisted by AI

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