Newell Brands
Newell Brands
Newell Brands presents career opportunities across marketing, logistics, and food and beverage, with an emphasis on attracting, developing, and retaining employees. Its careers site supports account creation for job applications, while the company highlights meaningful career experiences, professional development, competitive compensation, and a workplace that recognizes employee contributions.

Senior Associate, Accounts Receivable — Remote, United States

Lead collections and EDI invoice resolution for Newell Brands’ strategic North American customers. Supervise an offshore team while improving payment performance and cash flow.

Description

  • Oversee the offshore Genpact Collections team and ensure accurate, timely work
  • Manage collections for strategic North American customers, including Amazon, Walmart, and Target
  • Investigate the root causes of payment delays and coordinate timely resolutions
  • Reconcile customer accounts and resolve discrepancies in payment terms
  • Track Average Days Delinquent, analyze payment trends, and implement improvements to payment performance
  • Maintain effective relationships with customers, Sales, and Business Unit partners
  • Escalate and resolve collection matters with internal and external stakeholders
  • Prepare reports and recommend actions related to significant balances, risks, operational issues, and collection results
  • Administer EDI invoice rejections by researching, correcting, retriggering, and resolving rejected invoices
  • Assist with accounts receivable system implementations and upgrades
  • Handle collection escalations from customers and internal teams
  • Administer customer portals
  • Maintain compliance with company policies, internal and external controls, and audit requirements
  • Improve processes, strengthen cash flow, and reduce overdue receivables

Requirements

  • Demonstrated leadership and team-management capability
  • Strong practical knowledge and experience in EDI and collections
  • Strong knowledge of SAP, Power BI, OnBase, and Microsoft Office, particularly Excel
  • Solid experience with accounts receivable operations
  • Experience working with Genpact or another third-party BPO
  • Strong work ethic and a consistent record of delivering against project plans and tight deadlines
  • Ability to work independently while contributing effectively to a team
  • Ability to collect, analyze, and interpret data to solve problems and support sound decisions
  • Strong analytical and customer service capabilities
  • Clear and effective communication skills
  • Commitment to meeting defined service-level agreements
  • Adaptability in a fast-paced, changing environment
  • At least five years of experience in a fast-paced business accounts receivable environment and/or a bachelor's degree, preferred

Benefits

  • Remote work arrangement
  • Equal Opportunity Employer
  • Compliance with employment laws
  • EOE/M/F/Vet/Disabled applicants are encouraged to apply

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