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METEOR is an Employer of Record (EOR) company that helps businesses hire talented professionals in Latin America for remote roles with organizations around the world, especially in North America. It supports the employment relationship by managing payroll, taxes, and compliance with local HR requirements, while working as an extension of the hiring company’s people team. METEOR’s model is designed to make cross-border hiring more practical and support distributed, work-from-home teams.
Remote Sales Development Representative in Guatemala
Manage rapid lead outreach, qualify roofing prospects, schedule sales appointments, and maintain accurate CRM records while coordinating follow-ups, referrals, reviews, and internal communication remotely.
Description
- Contact each new lead promptly by phone and text.
- Assess prospects for fit, timing, and project scope.
- Schedule qualified appointments for the sales team using the approved script.
- Explain roofing services and the company’s project process.
- Follow up with leads who have not scheduled appointments.
- Confirm appointments on the preceding business day.
- Reschedule appointments that were missed.
- Handle incoming calls, provide information, and direct callers appropriately.
- Respond promptly to returned calls and emails.
- Coordinate with internal staff, tradespeople, and suppliers.
- Reconnect with previous prospects and former clients.
- Request referrals from prospects and former clients.
- Ask clients for reviews and follow up until they are submitted.
- Record referral sources and review requests in the CRM.
- Update JobNimbus after each call, text message, and email.
- Enter new leads and signed contracts into company reports.
- Keep the prospect pipeline accurate and well organized.
- Report outreach activity and performance results.
- Support team cross-training on call handling and lead processing.
- Complete other relevant duties as assigned.
Requirements
- Demonstrated experience in sales or appointment setting, including outbound and cold calling.
- Experience managing high-volume outreach of approximately 150–200 calls per day.
- Experience responding quickly to inbound leads and scheduling appointments from a script.
- Strong interpersonal skills with the ability to build rapport quickly.
- Working proficiency with CRM software.
- Familiarity with Outlook and Teams.
- Excellent phone, text, and email communication skills.
- Strong organizational and documentation practices.
- Self-motivated, goal-oriented, and capable of working independently.
- Personal webcam, microphone, and computer required.
- Excellent spoken and written English proficiency at C2 CEFR level.
- A quiet home workspace with reliable internet of at least 100 Mbps.
- Experience with JobNimbus, roofing or construction, call-center sales, online reviews, or prospecting tools preferred.
Benefits
- Structured sales training.
- Continued support.
- KPI-based commission of up to $500.
- Relevant software and subscriptions provided.
- Remote work from home.
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