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Lincoln Financial
Lincoln Financial
ConsultingFinanceLegal
Lincoln Financial presents career opportunities across actuarial, finance, legal, and customer service functions within the financial and professional services sectors. Its hiring information emphasizes applicant privacy, equal employment opportunity, and clear recruitment procedures, including guidance to help candidates recognize and avoid recruitment scams. Prospective applicants can review open roles and application details through the company’s careers channel.
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Remote PFL Claims Specialist

Lincoln Financial is hiring a remote Paid Family Leave (PFL) claims specialist to assess Short Term Disability claims. The role involves reviewing medical records, calculating benefit payments, and deciding claim outcomes.

USUnited StatesNENebraskaNCNorth CarolinaPAPennsylvania
$23 – $31 / hour
RemoteFull-timeJuniorNo degree requiredEnglish RequiredClaims Specialist

Description

  • Interview claimants at the start of a claim and throughout the process.
  • Gather and assess medical records.
  • Make prompt, ethical decisions on claims.
  • Contact claimants, employers, and medical professionals by phone and email to collect information for Short Term Disability claims.
  • Work with case managers, nurse case managers, and consulting physicians to determine claim outcomes.
  • Assess complex medical records to set approval durations and plan follow-up actions.
  • Calculate payments accurately in line with company and state guidelines.
  • Deliver customer service and identify customer needs and opportunities.

Requirements

  • High school diploma or GED.
  • 1–2 years of experience in claims, leave administration, or customer service.
  • Strong written and spoken communication skills.
  • Excellent organizational skills and the ability to manage several tasks at once.
  • Ability to balance competing priorities while handling a high volume of incoming and outgoing calls.
  • Experience in disability or absence management is preferred.
  • Strong math skills for calculating payments are preferred.

Benefits

  • Defined career paths and job levels.
  • Leadership development and virtual training opportunities.
  • Paid time off and parental leave.
  • 401(k) plan and employee benefits.
  • Free financial counseling, health coaching, and employee assistance program.
  • Tuition assistance.
  • Flexible work arrangements.
  • Productivity and technology tools with training.
  • Eligibility for a discretionary annual incentive program.
  • Long-term incentives may be available.
  • Sales incentives may be available.
  • Standard benefits package.

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