Pedcor Homes Corporation
Pedcor Homes Corporation
51 – 200 Employees
ConstructionReal Estate
Pedcor Homes Corporation is a U.S. real estate development, construction, and property management company specializing in multifamily and commercial properties. Founded in 1997 as a wholly owned subsidiary of International City Bank and part of the Pedcor Group, the company develops, builds, and manages affordable and market-rate apartment communities across multiple states. Its commercial real estate work includes facilities and property management for retail, office, restaurant, and warehouse spaces, supported by a portfolio of approximately 20 apartment properties and around 4,000 units.

Remote Collections Specialist at Pedcor Homes Corporation

Remote Collections Specialist responsible for delinquency management, resident account resolution, and payment follow-up across Pedcor’s multifamily housing portfolio. Helps standardize collection practices across assigned properties.

Description

  • Oversee delinquency and collection work for a designated group of multifamily properties
  • Review delinquent accounts and keep related reports accurate and up to date
  • Measure progress against approved collection and delinquency goals
  • Reach out to residents بشأن overdue balances, record communications and payment commitments, and pursue outstanding resolutions
  • Examine accounts for billing, payment, credit, or other discrepancies and arrange necessary corrections
  • Maintain consistent communication with onsite and regional personnel
  • Arrange notices or other actions that require local delivery or management authorization
  • Assemble records for referred accounts and coordinate with legal and eviction service providers
  • Locate applicable rent assistance resources and coordinate support with residents and property teams
  • Help resolve balances remaining after move-out and work with external collection agencies
  • Spot recurring problems and workflow gaps, then submit recommendations to the Central Services Program Manager
  • Follow company policies and authorized procedures while escalating potential compliance issues
  • Help develop and refine processes during and after the pilot to lessen administrative work for site staff and establish a scalable collections approach

Requirements

  • Experience with multifamily resident accounts, rent collection, delinquency management, or a comparable function is preferred
  • Demonstrated organization, careful attention to detail, clear communication, and dependable follow-through
  • Ability to manage work across multiple properties while maintaining precise records
  • Proficiency with property management systems and reporting tools for identifying issues and tracking outcomes
  • Capability in analyzing and redesigning processes
  • Ability to make decisions using data
  • Strong written and verbal communication skills
  • Knowledge of and commitment to applicable federal, state, and local laws, including Fair Housing requirements

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