R1 RCM
R1 RCM
R1 RCM provides revenue cycle management services and technology for healthcare organizations. Its platform combines data analytics, intelligent automation, and specialized expertise to help hospitals, health systems, physician groups, and specialty practices improve financial operations while supporting patient care. The company works across revenue recovery, clinical integrity, payer and patient cash-flow optimization, and regulatory navigation, helping providers identify missed revenue, manage costs, and maintain compliance with healthcare requirements.

Part-Time Financial Counseling Representative – St. George, Utah (On-Site)

Guide hospital patients through insurance coverage, payment choices, and financial assistance options. Support R1 RCM’s revenue-cycle services at its St. George and Cedar City locations.

Description

  • Help patients understand insurance coverage, benefits, and expected out-of-pocket expenses
  • Discuss payment arrangements and available financial assistance with patients
  • Confirm insurance eligibility and clearly explain coverage details
  • Support Medicaid and financial assistance application processes
  • Develop trust with patients navigating stressful financial circumstances
  • Partner with care teams and revenue-cycle departments
  • Keep documentation accurate across multiple systems
  • Manage insurance programs, financial assistance resources, and patient account needs in a fast-paced hospital setting
  • Balance system work, phone communication, and face-to-face interactions with clinicians and emergency staff

Requirements

  • Demonstrated customer service ability with strong communication and interpersonal skills
  • Compassionate, empathetic, and patient approach when assisting patients, clients, and colleagues
  • Ability to explain financial and insurance information in clear terms
  • Strong multitasking, prioritization, and attention-to-detail skills
  • Professional and tactful approach to sensitive financial discussions
  • High school diploma or GED
  • Spanish bilingual ability is strongly encouraged
  • Availability for PRN shifts Monday through Friday, 8 a.m. to 5 p.m.

Benefits

  • Potential for career growth within R1
  • Collaborative team culture centered on innovation and patient experience
  • Meaningful work assisting patients through sensitive and emotional circumstances
  • Supportive workplace environment
  • Competitive benefits package
  • Professional development and ongoing career learning opportunities

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