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American Express
American Express
B2BBankingFinance
American Express is a global financial services company operating across banking, finance, and B2B payments. Its business includes consumer, business, and corporate credit cards; payment and merchant services; savings accounts, certificates of deposit, and personal loans; as well as rewards, travel programs, corporate payment solutions, financial education, security services, and cardmember and merchant support.
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Manager, First-Line Regulatory Compliance Advisory

Advise American Express’s U.S. commercial card and payments businesses on regulatory compliance. Translate regulations into controls, support examinations, and help drive risk remediation.

USUnited StatesAZArizonaNYNew York
$89,250 – $150,250 / year
HybridFull-timeMiddleSeniorEnglish RequiredCompliance

Description

  • Act as a first-line regulatory compliance advisor for U.S. commercial card and payments products
  • Maintain alignment with UDAAP, Regulations Z, B, and E, GLBA and privacy obligations, and applicable state laws
  • Convert regulatory requirements into business requirements, controls, and operating processes across origination, onboarding, servicing, billing, and collections
  • Implement and strengthen controls covering disclosures, billing accuracy, customer communications, error resolution, and customer treatment
  • Track compliance risk metrics, customer-impact indicators, and control performance, escalating issues when necessary
  • Identify compliance risks, assess their potential impact, and support mitigation efforts
  • Collaborate with business stakeholders and second-line Compliance partners to design, implement, and improve controls
  • Conduct and support compliance risk assessments, including RCSA activities, and monitor related controls
  • Prepare for and respond to regulatory examinations through coordination, documentation, and remediation tracking
  • Assist with regulatory issue remediation and corrective action planning
  • Provide compliance guidance for new products, features, and business changes
  • Help ensure regulatory requirements are interpreted and applied consistently
  • Reinforce a culture of compliance and accountability

Requirements

  • At least four years of experience in regulatory compliance, risk management, or governance within a financial institution
  • Strong knowledge of U.S. regulatory frameworks and laws, including UDAAP, Regulations Z, B, and E, and GLBA
  • Experience supporting examinations by regulators such as the CFPB, OCC, or Federal Reserve
  • Background in compliance risk assessments, including RCSA, and control design and implementation
  • Sound understanding of customer-lifecycle risks associated with payments or lending products
  • Ability to turn regulatory requirements into practical business controls
  • Strong stakeholder-management and communication abilities
  • Bachelor’s degree
  • Authorized to work for American Express in the United States; visa sponsorship is not available
  • Experience with commercial card, payments, or transaction banking preferred
  • Experience in a large financial institution or highly regulated environment preferred
  • Professional certification such as CRCM preferred
  • Master’s degree preferred

Benefits

  • Competitive base pay
  • Performance-based bonus opportunities
  • Retirement savings plan with a 6% company match
  • Complimentary financial coaching and financial wellness resources
  • Medical, dental, vision, life insurance, and disability coverage
  • Flexible hybrid, onsite, or virtual work arrangements based on the role and business requirements
  • More than 20 weeks of paid parental leave for all parents, including leave for pregnancy, adoption, or surrogacy
  • Access to onsite wellness centers with nursing and physician staff, where available
  • Confidential counseling through the Healthy Minds program
  • Professional development and training opportunities

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