Manulife
Manulife
Manulife is an international financial services company headquartered in Canada, operating across insurance, healthcare, wealth management, investments, and retirement planning. Its products and services support customers in North America, Asia, and Europe as they manage long-term financial and health-related needs. With a large global workforce and operations spanning multiple markets, Manulife hires across business, technology, finance, insurance, and customer-focused teams. The company also emphasizes sustainability and an inclusive workplace culture.

Life Underwriting Auditor | Remote, United States

Audit life underwriting decisions for Manulife, evaluating medical, financial, and operational risk. Strengthen underwriting controls, governance, quality, and innovation.

Description

  • Perform post-issue audits and monitor newly introduced underwriting initiatives
  • Evaluate technical accuracy, guideline compliance, and the quality of underwriting decisions
  • Examine medical, financial, and operational soundness across underwriting decisions
  • Confirm decisions reflect company guidelines, risk appetite, and mortality assumptions
  • Analyze audit results to uncover significant errors, recurring trends, and underlying themes
  • Deliver structured audit reports and management recommendations
  • Partner with Underwriting and Risk Management leaders on corrective action plans and remediation follow-up
  • Improve the Underwriting Risk Control Framework through stronger controls, key risk indicators, and governance standards
  • Convert audit insights into focused training, coaching, and guideline updates with Training & Development
  • Assess new tools, rules engines, and GenAI applications for effects on underwriting quality and risk
  • Support focused audits connected to Underwriting Innovation programs
  • Keep audit records complete and accurate for internal audit, governance committees, and regulatory reviews
  • Continuously improve audit frameworks, performance measures, and reporting

Requirements

  • Bring several years of life insurance underwriting experience, typically at least five years
  • Demonstrate expertise in medical and financial underwriting
  • Understand life insurance products, underwriting guidelines, and risk selection principles
  • Interpret complex medical and financial information to evaluate risk appropriately
  • Apply strong analytical ability and close attention to detail
  • Recognize patterns and determine root causes in audit findings
  • Communicate effectively in writing and verbally
  • Present findings clearly and constructively to underwriters and leadership
  • Handle sensitive information with professionalism, integrity, and discretion
  • Preferred: experience in life underwriting audit, quality assurance, or risk management
  • Preferred: familiarity with underwriting governance frameworks, risk controls, and regulatory expectations
  • Preferred: ability to use Excel or BI tools to analyze audit outcomes and trends
  • Preferred: professional designation such as ALU, FALU, FLMI, or an equivalent credential
  • Apply technical expertise in medical and financial underwriting
  • Use critical thinking and sound problem-solving judgment
  • Provide objective and fair assessments and feedback
  • Collaborate with Underwriting, Risk, Training, Innovation, and Pricing teams
  • Organize and manage multiple audits and deadlines effectively
  • Commit to continuous improvement, learning, and knowledge sharing

Benefits

  • Competitive compensation
  • Health, dental, mental health, and vision coverage
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption and surrogacy benefits
  • Wellness benefits
  • Employee and family assistance programs
  • Retirement savings options, including pension and 401(k) plans
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Up to 11 paid holidays each year
  • Three personal days each year
  • 150 hours of vacation each year
  • 40 hours of sick time each year, or more where legally required
  • Statutory leaves of absence
  • Flexible and inclusive work environment
  • Professional development, learning, and career advancement opportunities
  • Incentive programs and compensation tied to business and individual performance

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