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Lyreco Group
Lyreco Group
Food & BeverageHealthcareLogistics
Lyreco Group is a global distributor of workplace products and services, with a strong presence across Europe and operations in 40 countries. Its offering spans office supplies, print services, personal protective equipment, safety products, catering, hygiene, furniture, and workplace wellbeing. Founded in 1926, Lyreco employs 12,000 people and works to support more productive, comfortable, and sustainable workplaces for organizations and their teams.
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IT Support Specialist - Sliedrecht (Hybrid)

Join Lyreco Group as an IT Support Specialist supporting colleagues, managing devices and accounts, and resolving day-to-day technology issues. The role is based mainly in Sliedrecht and Amsterdam, with occasional travel to other Lyreco locations.

NLNetherlandsHybridFull-timeMiddleSeniorEnglish RequiredDutch RequiredIT Support

Description

  • Monitor the ticketing system and handle IT questions and incidents
  • Provide colleagues with support across a broad range of IT requests
  • Install and configure laptops, mobile devices, software, and hardware
  • Manage user accounts and access permissions
  • Support badge administration and telephony
  • Carry out minor repairs, manage devices, and help maintain network stability
  • Prepare accounts, permissions, and devices for new employees on time
  • Investigate and resolve issues independently or escalate them to the appropriate Lyreco Group specialist
  • Inspect meeting rooms and keep cabling and equipment organized
  • Keep manuals, documentation, and the intranet up to date
  • Work primarily from Sliedrecht and Amsterdam, with occasional presence in Barendrecht, Etten-Leur, and Utrecht and very occasional travel to Berchem or Vottem in Belgium
  • Use Microsoft 365, SAP, and Lyreco’s proprietary tools

Requirements

  • A strong interest in IT and troubleshooting
  • Previous experience with IT support, hardware, software, Microsoft 365, device management, or IT infrastructure is preferred
  • Professional fluency in Dutch and English
  • French language skills are an advantage
  • A customer-focused, solution-oriented, and independent approach to work
  • Willingness to travel occasionally between Lyreco locations

Benefits

  • A challenging full-time position, with part-time work open for discussion
  • Opportunities to continue developing your IT career
  • An international workplace where teamwork and initiative are valued
  • A hybrid working model with the option to work from home one day per week
  • Market-aligned employment conditions
  • 20 days of vacation, with the option to take additional days
  • Varied work spanning user support, technical administration, and user interaction

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