Agilent Technologies
Agilent Technologies
Agilent Technologies develops analytical and laboratory technologies used across biopharmaceutical research, food and beverage testing, clinical diagnostics, and environmental analysis. Its portfolio includes gas and liquid chromatography, mass spectrometry, laboratory supplies, software, and informatics, supported by services for laboratory management, maintenance, and instrument repair. The company also applies these technologies to genomics, pathology, and cancer research, with an emphasis on advancing science through sustainable solutions.

Inside Sales Representative, SSD Aftermarket (Remote - United States)

Sell Agilent laboratory service solutions through digital channels while managing service contract renewals and expanding aftermarket revenue. Support customers across Alabama, Mississippi, and Tennessee.

Description

  • Promote Agilent CrossLab service offerings to both new and existing customers
  • Source, qualify, and develop potential sales opportunities
  • Maintain the sales pipeline and deliver reliable forecasts
  • Pursue upselling and cross-selling opportunities
  • Transition time-and-material customers to service contract agreements
  • Collaborate with internal teams to increase territory revenue
  • Manage the complete service contract renewal cycle
  • Monitor upcoming renewals and contact customers before contract expiration
  • Create and maintain renewal quotations
  • Support customer retention and reduce contract cancellations
  • Find ways to broaden service coverage during renewal discussions
  • Negotiate renewals within established pricing guidelines
  • Monitor and communicate renewal results and sales opportunities
  • Strengthen customer relationships and provide a positive customer experience

Requirements

  • Bachelor’s degree or comparable professional experience
  • At least two years of inside sales or related sales experience
  • Experience with service contracts, renewals, or aftermarket sales is preferred
  • Strong communication, customer service, and negotiation abilities
  • Experience with CRM platforms such as Salesforce
  • Demonstrated success meeting or exceeding sales targets
  • Willingness to travel occasionally
  • Availability for day-shift work

Benefits

  • Eligibility for bonus compensation
  • Stock compensation
  • Employee benefits
  • Remote work option

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