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Gusto
Gusto
1,001 – 5,000 Employees
ConsultingHealthcareInsurance
Gusto is a business software platform that brings payroll, employee benefits, and core human resources operations together in one place. Its tools help small and midsize businesses automate payroll calculations, tax filings, direct deposits, deductions, and compliance workflows while connecting with other business systems. The platform also supports employee benefits, time and attendance, hiring and onboarding, talent management, and performance reviews. Gusto serves companies managing distributed or global teams, with dedicated solutions for accountants and APIs that let developers embed payroll capabilities into their own products.
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Health Insurance Sales Operations Analyst – Gusto (Hybrid)

Improve health insurance sales operations through reporting, forecasting, Salesforce, and AI automation. Support Gusto’s sales teams serving small businesses through its payroll and HR platform.

USUnited StatesAZArizonaCACaliforniaCOColoradoNYNew York
$104,490 – $155,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredSales Operations Manager
SQLTableau

Description

  • Build and maintain automated reports and dashboards for sales performance, funnels, pipelines, SLAs, and rep productivity
  • Deliver operational reporting, revenue analysis, and forecasting models with RevOps, Finance, Marketing, and Analytics
  • Define core metrics and safeguard data accuracy
  • Evaluate and prototype AI and automation tools for sales operations
  • Integrate AI into daily sales workflows with Sales, BizTech, Product, and Enablement
  • Lead AI and automation initiatives that increase representative productivity
  • Find workflow bottlenecks and implement process improvements
  • Document procedures, create playbooks, and promote adoption of tools and workflows
  • Support HI Sales leaders and representatives with data requests, process issues, and investigations
  • Administer accounts and territories, including assignments, coverage, reassignments, rerouting, and segment changes
  • Assist with territory, quota, and coverage planning, plus monthly sales-compensation reconciliation
  • Resolve reporting problems, broken workflows, missing CRM data, and pipeline visibility issues
  • Collaborate with Sales Leadership, RevOps, Finance, BizTech, and Product
  • Convert sales challenges into business requirements and lasting solutions
  • Update managers and senior leaders on timelines, risks, and results
  • Provide guidance on complex and ambiguous issues

Requirements

  • At least five years of experience in Sales Operations, RevOps, or a comparable analytical go-to-market role
  • Strong proficiency with Salesforce
  • Experience using Salesforce reports and dashboards, SQL, Tableau or Looker, and Excel or Google Sheets
  • Practical experience with forecasting, pipeline management, and territory or quota planning
  • Ability to assess AI and automation tools and prototype straightforward workflows
  • Excellent written and verbal communication skills
  • Strong first-principles problem-solving skills
  • Exceptional organization and attention to detail
  • Ability to manage concurrent projects and recurring workflows while maintaining data quality and operational reliability
  • Demonstrated success supporting sales teams amid competing and rapidly changing priorities

Benefits

  • Competitive base compensation
  • Benefits package
  • Equity in the form of RSUs
  • A secure, reliable, and consistent internet connection is required when approved to work from a non-office location
  • Equal opportunity employer
  • Reasonable accommodations are available for qualified individuals with disabilities and disabled veterans

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