U.S. Bank
U.S. Bank
U.S. Bank is a United States-based financial services institution serving individuals and businesses through retail and corporate banking, wealth management, credit underwriting, and investment management. The company also supports financial literacy initiatives and community engagement. Its careers content highlights an emphasis on inclusion, workplace culture, employee development, and health and wellness. U.S. Bank is an FDIC member for eligible deposit products; investment and insurance products are not FDIC insured and may lose value.

Head of Technology Policy and Oversight

Lead U.S. Bank’s enterprise technology policy and oversight function across cybersecurity, resilience, risk, and regulatory governance. Drive policy lifecycle management, executive accountability, and cross-functional alignment in a complex regulated environment.

Description

  • Oversee compliance with enterprise policy requirements and governance for Technology Risk Oversight policies and standards
  • Direct the complete policy lifecycle, from development and approval through implementation, exceptions, change control, and retirement
  • Connect regulatory obligations with policy requirements, controls, metrics, evidence, reporting, and escalation procedures
  • Analyze regulatory, operational, technology, and control implications of proposed policy changes
  • Present policy issues and recommendations to executive governance and oversight committees
  • Partner with Technology, Information Security Services, business units, Risk Management & Compliance, Legal, Audit, and regulatory stakeholders
  • Address complex cross-functional issues involving ownership, coverage, and implementation
  • Recruit, lead, develop, and retain a high-performing team spanning policy, risk, compliance, and program management
  • Set priorities, define accountability, establish service standards, and maintain escalation routes
  • Use data, automation, and reporting to increase operating efficiency and governance transparency
  • Build stakeholder relationships and assess the policy inventory, governance processes, and immediate priorities within the first 30 days
  • Review the operating model, talent, processes, data, and controls to identify risks and improvement priorities within the first 60 days
  • Deliver lasting governance improvements, lower complexity, greater transparency, and proactive management of emerging risks after 90 days

Requirements

  • Bachelor’s degree in a relevant field or equivalent professional experience
  • At least 10 years of increasing responsibility in technology risk, policy governance, compliance, cybersecurity, operational risk, or a related area within a complex regulated organization
  • Experience leading an enterprise risk, governance, or policy function and influencing senior executives across organizational boundaries
  • Advanced knowledge of policy lifecycle management, regulatory mapping, risk and control design, governance, compliance monitoring, and exception management
  • Ability to convert complex regulatory, risk, and technical issues into clear management direction and measurable operating requirements
  • Track record of guiding teams through change while sustaining execution, governance, and stakeholder confidence
  • Background in financial services or another highly regulated industry, including direct interaction with regulators, auditors, or executive risk committees
  • Working knowledge of technology, cybersecurity, resilience, physical security, data protection, and privacy policy domains
  • Excellent executive communication, negotiation, judgment, and stakeholder management capabilities
  • Proven ability to simplify complex policy environments while preserving risk coverage and accountability
  • Ability to follow U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and applicable workplace conduct and safety requirements

Benefits

  • Medical, dental, and vision healthcare coverage
  • Basic and optional term life insurance
  • Short- and long-term disability coverage
  • Pregnancy disability and parental leave
  • 401(k) plan and employer-funded retirement plan
  • Paid vacation ranging from two to five weeks based on salary grade and tenure
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accrued at one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise required by law
  • Incentive and recognition programs
  • Employee equity stock purchase program
  • 401(k) contributions and pension

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