TDCX provides customer experience solutions designed to help businesses communicate with and support their customers across multiple channels. Its offering emphasizes secure, privacy-conscious messaging, while also enabling community participation and group conversations that keep interactions organized and accessible. The company’s profile may be relevant to professionals exploring opportunities in customer experience, communication services, and related business support operations.
Digital Marketing Campaign Specialist – TDCX Singapore
TDCX is hiring a Digital Marketing Campaign Specialist in Singapore to optimize advertising campaigns, SEM performance, and marketing automation. The role supports digital marketing services within a global business process outsourcing and customer experience solutions company.
Description
- Manage and improve advertising campaign elements, including ad copy, bids, cost per conversion, cost per click, and keyword research
- Assist with developing and executing campaign strategies through keyword research and analysis
- Prepare performance reports and recommend campaign improvements
- Monitor account funds and maintain campaign oversight
- Introduce technologies and automation capabilities that strengthen SEM activities
- Complete other duties assigned by management within the employment category
- Help implement, maintain, and continually improve TDCX’s Quality Management System
Requirements
- A bachelor’s degree in any discipline is required
- Around two years of relevant experience is preferred, though fresh graduates are encouraged to apply
- Strong communication abilities and an aptitude for selling creative marketing solutions
- A strong interest in sales and genuine enthusiasm for online marketing
- Confidence using computers and multiple systems, with the ability to learn and adapt to new tools
- Excellent spoken and written English, plus proficiency in the language of the supported market
Benefits
- Competitive compensation with additional perks
- Broad medical, insurance, and social security coverage
- Access to high-quality workplace facilities
- Employee activities and recognition programs
- Structured learning and development opportunities
- A supportive culture focused on future career growth
- Convenient location with direct public transport connections
- Flexible working options
- Expert coaching and mentoring
- The opportunity to join a global, extensively award-winning company