Capita
Capita
Capita is presented as a business services company focused on internet privacy and cookie management. Its work relates to helping organisations understand cookie requirements, manage consent, and support compliant data practices across websites, with relevance to consulting, healthcare, and insurance environments.

Customer Management Executive - Pune Hybrid

Full-time hybrid Customer Management Executive role in Pune, India, supporting customer service administration. Responsibilities include document management, customer communications, accurate data entry, and compliance with data privacy legislation.

Description

  • Support customer service processes with day-to-day administrative assistance
  • Complete routine administrative duties
  • Keep customer records and related documentation accurate in electronic or paper formats
  • Send information and documents to customers by email, computer systems, or mail
  • Enter and maintain data accurately in the appropriate systems
  • Follow applicable data privacy legislation and procedures

Requirements

  • Basic administrative proficiency
  • Ability to manage complete documentation in electronic and paper formats
  • Ability to send customer information and documents through computer systems or mail
  • Accurate data capture and entry using relevant systems
  • Working knowledge of data privacy legislation and compliance requirements

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