Delta Dental Institute is a healthcare nonprofit focused on improving oral health across the United States. Working with Delta Dental companies and partners nationwide, the organization supports oral health research, community outreach, and advocacy initiatives. Its work builds on Delta Dental’s longstanding role in oral health leadership and aims to expand access to healthier smiles and better overall well-being.
Consultative Account Manager - Delta Dental Institute (Remote, United States)
Lead renewals, upsells, and performance strategy for Delta Dental Institute’s high-value employee-benefits accounts. Advise clients and brokers while advancing retention and revenue growth.
United States
California
Pennsylvania$107,444 – $232,795 / year
RemoteFull-timeMiddleSeniorEnglish RequiredAccount ManagerSalesDescription
- Create and execute account strategies aligned with client priorities, account value, retention, and revenue objectives
- Act as the senior strategic advisor for prominent, high-value clients and broker relationships
- Own renewal, retention, and account expansion strategies
- Assess performance and interpret client data, trends, and business challenges
- Identify business needs and propose customized solutions grounded in data
- Develop trusted relationships with executive client and broker stakeholders
- Facilitate client meetings, business reviews, and strategic planning sessions
- Partner across functions to support implementation, service delivery, and issue resolution
- Coach and support colleagues by sharing account management knowledge and influence
- Review account performance, financial outcomes, and customer satisfaction measures
- Follow market movements, competitive activity, and industry developments
- Uncover opportunities for account growth, additional services, and innovative solutions
- Maintain accountability for strategic initiatives, action plans, and client commitments
- Review project plans, coordinate project work, and identify change initiatives
- Set and revise project delivery timelines as needed
- Define, monitor, and communicate team and project metrics to leadership
- Handle additional responsibilities as assigned
Requirements
- At least four years of employee-benefits experience plus a bachelor’s degree
- Advanced business mathematics and complex analytical ability
- Highly developed consultative sales and negotiation capabilities
- Strong time-management skills, with the ability to manage multiple projects under demanding deadlines
- Ability to deliver specific outcomes under tight deadlines and significant pressure
- Exceptional written and verbal communication skills, including formal business presentations
- Ability to work independently and resourcefully with limited direction
- Ability to communicate effectively across organizational levels in a collaborative setting
- Advanced problem-solving ability and cross-functional collaboration skills
- Exceptional attention to detail and organizational ability
- Willingness to travel up to 75% of the time, including overnight trips
- Access to a personal vehicle and ability to cover travel expenses until reimbursement
- Valid driver’s license and successful motor vehicle record review
- Automobile liability coverage with limits of $250,000/$500,000
- Valid Life and Health Insurance Producer License within 90 days of hire
- Proof of authorization to work in the United States
- Delta Dental does not sponsor work visas
Benefits
- Competitive base salary and incentive compensation
- 401(k) plan with substantial matching and non-matching contributions
- Comprehensive medical and pharmacy coverage
- Dental and vision coverage fully paid by the employer
- Holistic wellbeing program offering significant financial incentives
- Generous paid leave, including 12 company holidays and your birthday
- Professional development opportunities
- Tuition reimbursement
- Employee recognition program
- Adoption assistance
- Fertility treatment support
- Child, elder, and pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Generous vehicle allowance