Aspire Software
Aspire Software
1,001 – 5,000 Employees
ConstructionHospitalityLogistics
Aspire Software acquires and supports software businesses serving sectors such as hospitality, logistics, and construction. As part of the Valsef Group, it combines capital, operational expertise, and shared best practices with a decentralized approach that allows individual companies and teams to preserve their strengths while improving and expanding their operations. Its focus is on building durable technology partnerships, strengthening the businesses it owns, and creating long-term opportunities for the people and customers connected to them.

Business Analyst - Canada Remote

Translate client requirements into solutions for TTG’s Prowess and Ascend direct-selling software platforms. Lead discovery, documentation, testing, training, and implementation activities through go-live.

Description

  • Conduct client interviews, workshops, and discovery sessions to clarify business needs, processes, exceptions, and desired outcomes
  • Convert business needs into functional requirements, user stories, process flows, use cases, and acceptance criteria
  • Assess gaps, constraints, dependencies, and conflicting requirements while helping shape workable solutions
  • Keep requirements, meeting records, decision logs, and related project documentation current
  • Design UAT scenarios and guide clients through testing and validation
  • Showcase product capabilities and align them with documented business requirements
  • Prepare client training materials and deliver training sessions
  • Act as the ongoing client contact for requirements, testing, process decisions, and training
  • Work with the Project Manager to support the wider client relationship
  • Coordinate with Project Management, Development, QA, and Product teams
  • Help deliver implementation milestones from discovery through go-live
  • Create reusable internal resources such as process guides, configuration notes, and knowledge-base content
  • Investigate relevant direct-selling practices to inform recommendations and client solutions
  • Apply security and data-handling procedures aligned with SOC 2 and PCI-DSS requirements

Requirements

  • Bring 2–5 years of experience as a Business Analyst, Business Systems Analyst, or similar, ideally in software implementation or SaaS environments
  • Communicate clearly in writing and conversation, including when explaining technical concepts to non-technical audiences
  • Have experience producing functional requirements, user stories, process flows, or comparable documentation
  • Apply strong analytical, problem-solving, and detail-oriented working practices
  • Manage competing priorities and adjust to changing timelines in a fast-moving environment
  • Work effectively both independently and with cross-functional teams
  • Have familiarity with Jira, Confluence, or comparable project and collaboration tools
  • Have familiarity with AI-assisted tools for requirements documentation, research, and workflow efficiency
  • Possess general knowledge of relational databases and SQL, preferred
  • Bring direct-selling or MLM industry experience, preferred
  • Hold a bachelor’s degree in Business, Information Systems, Computer Science, or a related discipline, preferred; equivalent professional experience is considered
  • Follow security and data-handling procedures aligned with SOC 2 and PCI-DSS requirements

Benefits

  • Work remotely from Canada
  • Request alternative accommodation at any stage of the recruitment process
  • Join an inclusive workplace focused on diversity, equity, and inclusion
  • Participate in interviews supported by AI-powered tools for a consistent and thorough candidate experience

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