IT Talent Acquisition Specialist
Artemys
Recruit IT infrastructure professionals for Artemys, a digital transformation company. Lead sourcing and hiring while contributing to employer branding initiatives.
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Vertical Operations Manager - West Arizona
Lead delivery, installation, and lifecycle service operations for UVeye’s AI-powered vehicle inspection systems across automotive verticals. Manage field teams, vendors, service levels, and operational performance in Arizona and the western region.
संयुक्त राज्य
एरिज़ोना$1,10,000 – $1,25,000 / वर्ष
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीसंचालनविवरण
- Deliver installation and lifecycle service operations across Fleet, Rental, and Dealership customer verticals.
- Complete installations on schedule, maintain SLA performance, expand delivery capacity, and meet cost targets.
- Direct planning, resource allocation, safety compliance, and quality for installation and maintenance work.
- Complete Rental and Dealership installations within two days and Fleet installations within four days.
- Define clear scopes for maintenance visits and ensure timely, first-time-right completion.
- Serve as the operational partner to Sales and Implementation.
- Assess sales commitments for feasibility, flag risks, and convert them into actionable operating plans.
- Lead Field Service Engineers and Service Operations Coordinators.
- Maintain 80% utilization, technical readiness, and effective capacity plans.
- Oversee installation partners and contractors, including their cost, quality, and delivery performance.
- Improve on-time delivery, first-time fix rates, and installation costs through corrective action.
आवश्यकताएँ
- At least five years leading field operations, service delivery, or technical operations teams.
- Experience managing distributed Field Service Engineers or other technical field teams.
- Background in automotive, fleet, rental, dealership, or a comparable operational environment.
- Demonstrated success leading cross-functional work across Sales, Customer Success, Implementation, and Operations.
- Experience with capacity planning, resource allocation, and operational forecasting.
- Strong knowledge of SLAs, KPIs, and operational performance measurement.
- Experience overseeing high-volume deployment, installation, or field service programs.
- Experience managing third-party vendors, contractors, and installation partners.
- Proficiency with ERP, CRM, or Field Service Management systems.
- Strong analytical judgment and data-driven problem-solving ability.
- Excellent communication, stakeholder management, and escalation-handling skills.
- Willingness to travel to on-site locations as business needs require.
- Bachelor’s degree in Business, Engineering, Supply Chain, or a related field preferred.
- PMP, Lean Six Sigma, or another project management certification is a plus.
लाभ
- Medical, dental, and vision coverage.
- Company 401(k) matching.
- 20 paid time off days.
- Company-paid holidays.
- Career growth opportunities as the US operation expands.
- Eligibility for a bonus.
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