Groupe Interway
Groupe Interway
Groupe Interway, Sogetrel Group के अंतर्गत आईटी सेवाएँ और प्रबंधित समाधान उपलब्ध कराने वाली कंपनी है। तीन दशकों से अधिक समय से कार्यरत यह कंपनी संगठनों को आईटी आउटसोर्सिंग, परिनियोजन, फील्ड रखरखाव, सर्विस डेस्क संचालन और बिज़नेस प्रोसेस आउटसोर्सिंग में सहायता करती है। इसका एकीकरण कार्य WAN, LAN और SD-WAN नेटवर्क, भुगतान प्रणालियों तथा डिजिटल इंटरैक्टिव समाधानों तक फैला हुआ है। Groupe Interway खुदरा, परिवहन, आतिथ्य और सार्वजनिक संस्थाओं सहित विभिन्न क्षेत्रों के ग्राहकों के लिए बड़े पैमाने पर भुगतान उपकरणों और कियोस्क की तैनाती, सहायता संचालन तथा लॉजिस्टिक्स का भी प्रबंधन करती है। कंपनी में 1,100 से अधिक कर्मचारी हैं और इसका वार्षिक राजस्व 90 मिलियन यूरो है।

On-Site Proximity Support Technician – Vitrolles

Join Groupe Interway as an on-site proximity support technician in Vitrolles, supporting workplace IT and audiovisual systems. The role covers Windows, mobile devices, events, and on-site AV equipment.

विवरण

  • Deliver first-level on-site support across workplace IT and audiovisual services
  • Support Tangram employees, academy staff, and event operations
  • Assist with troubleshooting tablets and mobile devices
  • Help deploy new solutions and track their implementation
  • Provide written and verbal training to employees
  • Create, maintain, and improve operating procedures
  • Open, manage, and monitor Level 1 support tickets
  • Support employee onboarding and offboarding activities
  • Prepare rooms and test network connectivity, Microsoft Teams, audio, and video systems
  • Assist in the control room during on-site cohorts, providing first-level audio, video, and lighting support
  • Complete an interview with a recruiter followed by an interview with the relevant department manager

आवश्यकताएँ

  • Proficiency with the Windows client environment
  • Experience with streaming platforms such as YouTube or Twitch is advantageous
  • Experience with Adobe applications, especially Photoshop and Premiere Pro, is advantageous
  • English proficiency is preferred
  • Curiosity and a strong interest in emerging IT and audiovisual technologies
  • Availability to work from 9:00 a.m. to 5:00 p.m.
  • This is an on-site position with no remote-work option

लाभ

  • Health insurance with 70% of the premium paid by the employer
  • €9.50 meal vouchers
  • Annual profit-sharing bonus
  • Gift cards
  • Holiday vouchers
  • Reimbursement of 50% of transportation costs
  • Quarterly bonuses of €300
  • Company laptop and phone
  • Fixed working schedule
  • 35-hour workweek

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