Groupe Interway
Groupe Interway
Groupe Interway este un furnizor de servicii IT și soluții gestionate din cadrul grupului Sogetrel. De peste trei decenii, compania sprijină organizațiile prin externalizarea serviciilor IT, implementare, mentenanță pe teren, operațiuni de service desk și externalizarea proceselor de afaceri. Activitatea sa de integrare acoperă rețele WAN, LAN și SD-WAN, sisteme de plată și soluții digitale interactive. Groupe Interway gestionează, de asemenea, implementări de amploare ale dispozitivelor de plată și chioșcurilor, operațiuni de asistență și logistică pentru clienți din sectoare precum comerțul cu amănuntul, transporturile, ospitalitatea și comunitățile publice. Compania are peste 1.100 de angajați și raportează venituri anuale de 90 de milioane de euro.

On-Site Proximity Support Technician – Vitrolles

Join Groupe Interway as an on-site proximity support technician in Vitrolles, supporting workplace IT and audiovisual systems. The role covers Windows, mobile devices, events, and on-site AV equipment.

Descriere

  • Deliver first-level on-site support across workplace IT and audiovisual services
  • Support Tangram employees, academy staff, and event operations
  • Assist with troubleshooting tablets and mobile devices
  • Help deploy new solutions and track their implementation
  • Provide written and verbal training to employees
  • Create, maintain, and improve operating procedures
  • Open, manage, and monitor Level 1 support tickets
  • Support employee onboarding and offboarding activities
  • Prepare rooms and test network connectivity, Microsoft Teams, audio, and video systems
  • Assist in the control room during on-site cohorts, providing first-level audio, video, and lighting support
  • Complete an interview with a recruiter followed by an interview with the relevant department manager

Cerințe

  • Proficiency with the Windows client environment
  • Experience with streaming platforms such as YouTube or Twitch is advantageous
  • Experience with Adobe applications, especially Photoshop and Premiere Pro, is advantageous
  • English proficiency is preferred
  • Curiosity and a strong interest in emerging IT and audiovisual technologies
  • Availability to work from 9:00 a.m. to 5:00 p.m.
  • This is an on-site position with no remote-work option

Beneficii

  • Health insurance with 70% of the premium paid by the employer
  • €9.50 meal vouchers
  • Annual profit-sharing bonus
  • Gift cards
  • Holiday vouchers
  • Reimbursement of 50% of transportation costs
  • Quarterly bonuses of €300
  • Company laptop and phone
  • Fixed working schedule
  • 35-hour workweek

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