Groupe Interway
Groupe Interway
„Groupe Interway“ yra IT paslaugų ir valdomų sprendimų teikėja, priklausanti „Sogetrel“ grupei. Daugiau nei tris dešimtmečius veikianti įmonė padeda organizacijoms IT išorinių paslaugų, diegimo, techninės priežiūros vietoje, aptarnavimo tarnybų veiklos ir verslo procesų išorinių paslaugų srityse. Jos integravimo darbai apima WAN, LAN ir SD-WAN tinklus, mokėjimo sistemas bei skaitmeninius interaktyviuosius sprendimus. „Groupe Interway“ taip pat valdo didelės apimties mokėjimo įrenginių ir kioskų diegimą, teikia pagalbos paslaugas bei rūpinasi logistika klientams mažmeninės prekybos, transporto, apgyvendinimo ir viešojo sektoriaus srityse. Įmonėje dirba daugiau nei 1 100 žmonių, o metinės pajamos siekia 90 mln. eurų.

On-Site Proximity Support Technician – Vitrolles

Join Groupe Interway as an on-site proximity support technician in Vitrolles, supporting workplace IT and audiovisual systems. The role covers Windows, mobile devices, events, and on-site AV equipment.

Aprašymas

  • Deliver first-level on-site support across workplace IT and audiovisual services
  • Support Tangram employees, academy staff, and event operations
  • Assist with troubleshooting tablets and mobile devices
  • Help deploy new solutions and track their implementation
  • Provide written and verbal training to employees
  • Create, maintain, and improve operating procedures
  • Open, manage, and monitor Level 1 support tickets
  • Support employee onboarding and offboarding activities
  • Prepare rooms and test network connectivity, Microsoft Teams, audio, and video systems
  • Assist in the control room during on-site cohorts, providing first-level audio, video, and lighting support
  • Complete an interview with a recruiter followed by an interview with the relevant department manager

Reikalavimai

  • Proficiency with the Windows client environment
  • Experience with streaming platforms such as YouTube or Twitch is advantageous
  • Experience with Adobe applications, especially Photoshop and Premiere Pro, is advantageous
  • English proficiency is preferred
  • Curiosity and a strong interest in emerging IT and audiovisual technologies
  • Availability to work from 9:00 a.m. to 5:00 p.m.
  • This is an on-site position with no remote-work option

Privalumai

  • Health insurance with 70% of the premium paid by the employer
  • €9.50 meal vouchers
  • Annual profit-sharing bonus
  • Gift cards
  • Holiday vouchers
  • Reimbursement of 50% of transportation costs
  • Quarterly bonuses of €300
  • Company laptop and phone
  • Fixed working schedule
  • 35-hour workweek

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