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Ooma, Inc. provides communications and collaboration services for homes and businesses. Its offerings include business phone systems, video calling and messaging, internet service, home phone and security systems, and options for replacing traditional POTS lines. Ooma serves customers in sectors including hospitality, healthcare, and marketing, with solutions designed for needs such as dental practices and real estate businesses. Its teams work across communications products for residential and business customers.
Director of Infrastructure Engineering at Ooma
Lead a team of about 12 engineers responsible for Ooma’s cloud, data center, Kubernetes, and security infrastructure. Guide platform reliability, modernization, and cost management.
संयुक्त राज्य
कैलिफ़ोर्निया$1,70,000 – $2,50,000 / वर्ष
रिमोटपूर्णकालिकलीडआवश्यक भाषा: अंग्रेज़ीअवसंरचना इंजीनियरविवरण
- Lead a distributed infrastructure team of about 12 engineers and maintain strong operational performance.
- Improve reliability and accountability across infrastructure services.
- Manage capital and operating budgets, vendors, and contract negotiations.
- Set technical direction for data centers, cloud environments, Linux, Kubernetes, networking, storage, observability, and network security.
- Provide Network Operations teams with hardware platforms and maintain those systems.
- Work with Product and Development teams to define, architect, and document infrastructure solutions.
- Design infrastructure around service-level agreements, performance goals, scalability, and capacity plans.
- Develop team leads and strengthen the organization’s leadership pipeline.
- Work with Security and organizational leaders to set and uphold infrastructure security policies and standards.
- Direct security patching and operating system upgrades, and coordinate with audit and compliance teams, including SOX and SOC.
- Create strategic plans, roadmaps, and executive presentations that link infrastructure investment to business outcomes.
- Own the 24/7/365 on-call escalation path and develop an accountable escalation model and on-call program.
- Promote automation, standardization, and current infrastructure practices.
- Find ways to apply AI to infrastructure operations and engineering efficiency.
- Represent the infrastructure organization to customers and partners when needed.
- Lead infrastructure integration for future acquisitions.
आवश्यकताएँ
- At least 10 years of experience in infrastructure engineering or operations.
- At least 5 years of team leadership, ideally including leadership through team leads or managers.
- Strong technical knowledge of Linux, Kubernetes, open-source tools, cloud infrastructure and environments, data center operations, networking, storage, observability, and network security.
- Experience managing capital and operating budgets, vendors, and contract negotiations.
- Experience guiding teams through a merger integration, organizational consolidation, or other major structural change is highly valued.
- Telecom, VoIP, or other carrier-grade or high-availability service experience is strongly preferred.
- A demonstrated record of measurable infrastructure cost savings is a plus.
- Availability during US business hours.
- Occasional travel as needed.
लाभ
- Medical, dental, and vision coverage for employees and eligible dependents.
- HMO and PPO plan options, including a PPO with a high-deductible health plan and an HSA that Ooma helps fund.
- Employer-paid basic life and AD&D insurance, short-term disability, and long-term disability.
- Healthcare and dependent care flexible spending accounts.
- Commuter benefits.
- Optional accident, critical illness, hospital indemnity, and legal coverage.
- 401(k) plan with employer match and Roth option.
- Employee stock purchase plan.
- Paid time off, sick time, and company holidays.
- Employee assistance program.
- Travel assistance and identity theft services through Life Balance benefits.
- Other offerings include a discount program, credit union, and Medicare assistance.
- Competitive compensation, benefits, and company perks.
- Flexible work options include fully remote work within the US, hybrid work, or onsite work at the Sunnyvale, California headquarters; occasional travel may be required.
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