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Scania Group परिवहन, विनिर्माण और ऑटोमोटिव क्षेत्रों में टिकाऊ परिवहन समाधान विकसित करता है। कंपनी ट्रक निर्माता के रूप में अपनी पारंपरिक पहचान से आगे बढ़ रही है, वाहनों को व्यापक परिवहन-केंद्रित समाधानों के साथ जोड़ रही है और उद्योग में दीर्घकालिक बदलाव को समर्थन देने के लिए नवाचार पर काम कर रही है।
Scania Group अपने कर्मचारियों पर विशेष जोर देता है। इसकी संगठनात्मक संस्कृति व्यक्तिगत योगदान को महत्व देती है और काम करने के लचीले तरीकों का समर्थन करती है। इसका सहयोगात्मक वातावरण उन पेशेवरों को आकर्षित कर सकता है जो अधिक टिकाऊ परिवहन प्रणालियों के विकास में योगदान देने में रुचि रखते हैं।
Customer Service Advisor – Scania, Hamilton
Join Scania’s Hamilton Aftersales Team in New Zealand, supporting commercial vehicle customers. Coordinate vehicle scheduling, workshop activity, documentation, invoicing, and customer communications.
विवरण
- Join the Hamilton Aftersales Team
- Partner with the Service Team to meet customer needs and expectations throughout the Scania experience
- Communicate clearly and professionally with internal and external customers in writing and conversation
- Schedule vehicles and keep customers informed of progress
- Maintain accurate and complete documentation
- Create work orders, assign workshop tasks, and process invoices
- Support customers across Scania’s commercial vehicle and transport solutions
आवश्यकताएँ
- Previous experience in the vehicle or transport industry is preferred
- Prior experience working as a Customer Service Advisor
- Solid knowledge of the transport, automotive, heavy vehicle, or parts industry
- Experience with suppliers, purchasing, inventory, and logistics processes
- Technical understanding of heavy vehicles, workshop operations, or aftermarket support
- Strong communication and stakeholder management abilities
- Excellent planning, organisation, and problem-solving skills
- Proactive approach with a strong commitment to customer service and operational excellence
- Full New Zealand working rights
- Willingness to complete standard pre-employment checks, including medical and other background checks
लाभ
- Eligibility for the annual company bonus scheme
- Subsidised medical insurance
- Inclusive, collaborative workplace with a strong team environment
- Opportunities for career progression
- Coaching and personal development support
- Required travel of 0–25%
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