Acacium Group je platforma za zdravstvene rešitve, specializirana za zagotavljanje kadrov in integrirane zdravstvene storitve. Združuje klinično strokovno znanje z digitalnimi orodji, tehnologijo in analitiko, da javnim in zasebnim izvajalcem zdravstvenih storitev pomaga pri reševanju kadrovskih potreb ter zagotavljanju učinkovite oskrbe pacientov. Podjetje sodeluje tudi z organizacijami na področju znanosti o življenju in podpira njihovo rast. Njegov zaposlitveni kontekst zajema veliko globalno kadrovsko podjetje, osredotočeno na zdravstvo in povezane specializirane storitve.
Senior Operations Team Leader – Neurodevelopmental Services
Lead Xyla’s administration and customer service team as it supports neurodevelopmental services for the NHS and local authorities across the UK.
Opis
- Lead Xyla’s administration and customer service team supporting neurodevelopmental services.
- Meet contract requirements while delivering a positive patient experience.
- Set and uphold service standards.
- Hold performance reviews and one-to-one meetings.
- Support ongoing team development.
- Oversee key performance indicators.
- Lead daily morning planning meetings.
- Send weekly updates covering rotas and staff planning.
- Attend contract meetings to review accounts.
- Review reporting, including audits and monthly savings.
- Report weekly on deliverables and individual performance statistics.
- Prepare monthly savings reports.
- Maintain compliance with applicable regulations and standards.
- Put quality assurance processes in place and monitor them.
- Keep records and documentation accurate and current.
Zahteve
- Experience in a healthcare leadership or supervisory position.
- Excellent stakeholder management skills.
- Strong organisational ability.
- Ability to handle competing priorities in a fast-paced setting.
Ugodnosti
- Employer pension contributions.
- Life assurance.
- Healthcare benefits.
- 25 days of annual leave plus bank holidays.
- Annual leave allowance that increases with length of service.
- Optional private medical insurance.
- Critical illness cover.
- Dental insurance.
- Healthcare cash plan.
- Option to buy or sell holiday.
- Gym scheme.
- Car scheme.
- Bike scheme.
- Technology voucher scheme.
- Season ticket travel loans.
- Round-the-clock wellbeing support for you and your immediate family.
- Employee Assistance Programme.
- Digital wellbeing app.
- Resources for mental, physical, social and financial wellbeing.
- Discounted neurodevelopmental assessments for you and your loved ones.
- Instant discounts on shopping, travel, entertainment, dining, lifestyle and more.
- Fully funded professional qualifications through apprenticeship programmes.
- Mentoring and coaching.
- Leadership development programmes.
- Online learning and development opportunities.
- Career opportunities across the global organisation.
- Long service awards.
- Recognition for outstanding performance and peer contributions.
- Two paid volunteering days each year.
- Flexible working options and reasonable adjustments wherever possible.