Acacium Group este o platformă de soluții pentru domeniul sănătății, specializată în recrutarea și plasarea personalului, precum și în servicii integrate de sănătate. Compania combină expertiza clinică cu instrumente digitale, tehnologie și analiză de date pentru a ajuta furnizorii publici și privați de servicii medicale să răspundă nevoilor de personal și să ofere îngrijire eficientă pacienților. De asemenea, colaborează cu organizații din domeniul științelor vieții pentru a le sprijini dezvoltarea. Contextul angajărilor sale include o activitate globală amplă de recrutare și plasare a personalului, axată pe domeniul sănătății și pe servicii de specialitate conexe.
Senior Operations Team Leader – Neurodevelopmental Services
Lead Xyla’s administration and customer service team as it supports neurodevelopmental services for the NHS and local authorities across the UK.
Descriere
- Lead Xyla’s administration and customer service team supporting neurodevelopmental services.
- Meet contract requirements while delivering a positive patient experience.
- Set and uphold service standards.
- Hold performance reviews and one-to-one meetings.
- Support ongoing team development.
- Oversee key performance indicators.
- Lead daily morning planning meetings.
- Send weekly updates covering rotas and staff planning.
- Attend contract meetings to review accounts.
- Review reporting, including audits and monthly savings.
- Report weekly on deliverables and individual performance statistics.
- Prepare monthly savings reports.
- Maintain compliance with applicable regulations and standards.
- Put quality assurance processes in place and monitor them.
- Keep records and documentation accurate and current.
Cerințe
- Experience in a healthcare leadership or supervisory position.
- Excellent stakeholder management skills.
- Strong organisational ability.
- Ability to handle competing priorities in a fast-paced setting.
Beneficii
- Employer pension contributions.
- Life assurance.
- Healthcare benefits.
- 25 days of annual leave plus bank holidays.
- Annual leave allowance that increases with length of service.
- Optional private medical insurance.
- Critical illness cover.
- Dental insurance.
- Healthcare cash plan.
- Option to buy or sell holiday.
- Gym scheme.
- Car scheme.
- Bike scheme.
- Technology voucher scheme.
- Season ticket travel loans.
- Round-the-clock wellbeing support for you and your immediate family.
- Employee Assistance Programme.
- Digital wellbeing app.
- Resources for mental, physical, social and financial wellbeing.
- Discounted neurodevelopmental assessments for you and your loved ones.
- Instant discounts on shopping, travel, entertainment, dining, lifestyle and more.
- Fully funded professional qualifications through apprenticeship programmes.
- Mentoring and coaching.
- Leadership development programmes.
- Online learning and development opportunities.
- Career opportunities across the global organisation.
- Long service awards.
- Recognition for outstanding performance and peer contributions.
- Two paid volunteering days each year.
- Flexible working options and reasonable adjustments wherever possible.