The Home Depot je velik trgovec na drobno z izdelki za izboljšanje doma, ki lastnikom stanovanj, kupcem, ki se projektov lotevajo sami, in poklicnim izvajalcem storitev ponuja izdelke v fizičnih trgovinah in prek spletne platforme. Njegova ponudba vključuje gradbeni material, potrebščine za izboljšanje doma, izdelke za trate in vrt ter povezane storitve. Poslovanje podpirajo dejavnosti na področju trgovine na drobno, gradbeništva in logistike. Podjetje zaposluje na številnih različnih področjih ter poudarja storitve za stranke, zavzetost zaposlenih in raznoliko ter vključujoče delovno okolje.
Rental Field Operations Manager, Texas
Lead The Home Depot’s rental operations across a Texas region, overseeing fleet performance, maintenance, safety, and customer service. Manage technicians, store relationships, compliance, and regional profitability.
Opis
- Lead operations across the assigned region.
- Improve regional performance and profitability.
- Guide the team toward safety, customer service, and operational goals.
- Oversee regional staffing, equipment upkeep and repairs, rental fleet performance, store and associate relationships, deliveries, and revenue and expense controls.
- Assist the Regional Rental Manager with hiring and training support staff.
- Strengthen ties with districts, stores, and field rental associates to build regional brand awareness.
- Oversee equipment maintenance and repairs to improve fleet readiness and utilization.
- Build a safety-focused workplace through training, positive practices, communication, and sound decisions.
- Ensure inspections, preventive maintenance, repairs, deliveries, and new equipment deployments meet operational requirements.
- Keep operations compliant with applicable regulations.
- Ensure technicians complete down-equipment tasks and outstanding inspections.
- Promote sales and customer service practices that support a quality experience for Home Depot Rental customers.
- Report to the Regional Rental Manager and supervise up to 30 direct reports.
- Travel overnight more than half the time.
Zahteve
- Be at least 18 years old.
- Be legally authorized to work in the United States.
- Have a high school diploma or GED; technical or trade school education is also listed.
- An associate degree or higher is preferred.
- Have at least three years of management experience.
- Demonstrate leadership and the ability to manage team performance.
- Respond to customer questions or complaints and work to exceed expectations.
- Collaborate effectively with store-level and field-level colleagues.
- Communicate effectively in writing and verbally with managers, customers, and peers.
- Interpret financial statements and performance reports.
- Define problems, gather information, establish facts, draw sound conclusions, and make operational changes.
- Have working knowledge of rental equipment types, uses, features, benefits, and safety considerations.
- Have general knowledge of equipment maintenance and repair, including gas and diesel engines, hydraulics, and electrical systems.
- Use Microsoft Office and devices such as smartphones, laptops, tablets, and desktop computers proficiently.
- Hold a valid driver’s license for the state where you live and work.
- Maintain a good driving record.
- Be able to stand and walk daily, drive for extended periods, and work indoors and outdoors in cold, hot, and damp conditions.
- Have close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Ugodnosti
- Full-time role.
- Virtual, multi-site work arrangement.
- Travel reimbursement or other overnight travel support is not specified.