Virtual Colleague Philippines je podjetje s sedežem v Manili, ki podjetjem zagotavlja zunanje izvajanje storitev virtualnih asistentov z delom na daljavo in stalno operativno podporo. Podjetje stranke povezuje z usposobljenimi virtualnimi asistenti, njihove ekipe pa podpira z vodji ekip BPO in analitiki kakovosti. Njegove storitve vključujejo povezovanje podjetij z ustreznimi virtualnimi sodelavci ter redno pomoč, vključno z brezplačnimi mesečnimi pregledi uspešnosti, ki pomagajo ohranjati kakovost in usklajenost. Z ustvarjanjem priložnosti za delo od doma za usposobljene strokovnjake Virtual Colleague Philippines strankam pomaga prenesti rutinska opravila na druge in se tesneje osredotočiti na rast podjetja.
Part-Time Content and Business Administration Assistant
Part-time virtual assistant role creating LinkedIn content and coordinating business administration. Supports CRM and training programs, events, and international project work for a technology services business.
Opis
- Plan, proofread, organize, and schedule LinkedIn posts and newsletters.
- Maintain content calendars and prepare material several weeks to one or two months in advance when practical.
- Use the client’s professional voice and tailor content to a B2B audience.
- Recommend relevant topics, content improvements, and ways to repurpose existing material.
- Format LinkedIn posts, newsletters, PowerPoint presentations, speaker materials, and business documents.
- Apply basic graphic formatting and keep brand presentation consistent.
- Monitor LinkedIn comments and inquiries, respond to approved routine questions, and escalate sensitive or technical matters.
- Organize the client’s inbox with agreed folders, labels, and categories.
- Flag important messages, deadlines, follow-ups, and items needing the client’s attention.
- Filter, archive, or delete obvious spam and irrelevant messages according to agreed rules.
- Respond to routine administrative inquiries when specifically authorized.
- Handle recurring administration, including digital records, documents, schedules, task lists, deadlines, and follow-ups.
- Spot workflow improvements and raise progress updates or potential problems promptly.
- Assist with CRM and training administration, including registrations, learner records, exercises, completion tracking, inquiries, and authorized access requests.
- Prepare materials and coordinate communications for speaking engagements, networking events, webinars, virtual summits, and international engagements.
- Maintain administrative coverage across time zones and provide backup during selected events, travel, or client engagements.
- Safeguard confidential business, client, project, and learner information.
- Use independent judgment, verify facts, refine AI-assisted content, and refer matters needing the client’s expertise.
- Assist with onboarding and workflow setup, with scope to take on broader operational and training support.
Zahteve
- Previous work as a virtual, executive, administrative, or social media assistant, or in a similar support position.
- Strong written English, with excellent grammar, spelling, proofreading, and professional communication.
- Experience preparing, editing, formatting, or scheduling LinkedIn content.
- Strong organization and ability to manage recurring tasks, deadlines, and competing priorities.
- Careful attention to detail and commitment to agreed standards and processes.
- Ability to work independently, take ownership, and ask for clarification when needed.
- Good judgment when handling email, comments, confidential information, and client requests.
- Confidence using online business tools, digital platforms, and web-based systems.
- Willingness and ability to learn CRM platforms, form systems, and training administration workflows.
- Ability to follow instructions, receive constructive feedback, and apply improvements.
- Proactive communication, including raising concerns and reporting potential issues early.
- Discretion and understanding of confidentiality, data protection, and access controls.
- Flexibility for occasional schedule changes or agreed international coverage.
- Ability to generally align working hours with the UK.
- Preferred: experience supporting B2B consultants, IT service providers, project management professionals, trainers, or business owners.
- Preferred: experience with LinkedIn newsletters and professional thought leadership.
- Preferred: experience preparing PowerPoint presentations and professional business documents.
- Preferred: familiarity with Cognito Forms, CRM systems, online forms, or learner management workflows.
- Preferred: experience managing high-volume email inboxes.
- Preferred: familiarity with Calendly or similar scheduling tools.
- Preferred: experience supporting online events, virtual summits, webinars, or speaking engagements.
- Preferred: basic graphic formatting skills.
- Preferred: responsible use of AI-assisted tools, with independent review and refinement.
- Securely handle confidential information and use individually assigned accounts.
- Follow access permissions, security procedures, and client confidentiality requirements.
- Do not make system, record, or communication changes without authorization.
Ugodnosti
- Part-time engagement for 10 hours per week.
- Remote work.
- Long-term potential, depending on performance and business needs.
- Schedule adjustments for international clients, events, or project needs may be agreed.
- Potential to develop into a broader operational and training support position.
- Onboarding and workflow familiarization during the first month.