Nubank je brazilsko fintech in digitalno bančno podjetje, ki potrošnikom in podjetjem prek mobilnim napravam prilagojene platforme zagotavlja finančne storitve. Njegov portfelj izdelkov vključuje kreditne kartice brez stroškov, digitalne transakcijske in varčevalne račune, takojšnja plačila in prenose, osebna posojila, poslovno bančništvo Nu Empresas, varčevalne funkcije, znane kot Caixinhas, ter naložbene storitve družbe Nu Asset. Nubank poudarja tudi varnost računov in podporo strankam kot del svoje izkušnje digitalnega bančništva. Podjetje deluje v Braziliji in na drugih trgih, povezanih z družbami Nu México, Nu Colômbia in Nu Global, ter opravlja storitve za posamezne stranke in podjetja.
Chief of Staff, Credit Card at Nubank
Serve as the strategic and operational partner to Nubank’s Credit Card General Manager, supporting business reporting, governance and priority initiatives.
Opis
- Manage recurring reports and business reviews across weekly, monthly and quarterly cycles
- Coordinate Credit Card team inputs, align stakeholders, identify gaps and prepare review materials
- Center reporting on teams and initiatives with the greatest impact on results
- Lead focused strategic projects, including workforce planning, AI initiatives and leadership priorities
- Work with People & Culture on organizational health and people matters
- Collaborate with fellow Chiefs of Staff and senior leaders
- Partner with Internal Communications to shape how Credit Card and Debt Resolution are represented inside and outside Nubank
- Set the division’s internal communications rhythm and support its external presence
- Strengthen team routines, forums, rituals, agendas and governance
- Monitor performance against budgets and targets, identify gaps and levers, and challenge unsuitable targets
- Ensure agreed improvements are carried through to completion
- Set priorities independently across competing demands and raise trade-offs when needed
- Act as the Credit Card Business Unit’s strategic and operational partner to its General Manager
Zahteve
- Experience in management consulting, strategy, business operations or an executive support role within a large, complex organization
- Business analysis skills, including structured problem-solving and diagnostic ability
- Experience working alongside and influencing senior leaders
- Demonstrated ability to independently manage reporting, planning or governance cycles
- Product judgment is an advantage
- Knowledge of credit cards, lending or financial services is an advantage
- Excellent written and spoken communication, with the ability to frame complex topics for executive decisions
- Advanced Excel and PowerPoint skills, or equivalent tools
- Fluent English; Spanish or Portuguese is an advantage
- Proactive approach and strong ownership
- Ability to structure ambiguous problems and learn unfamiliar topics quickly
- Able to prioritize and independently execute multiple workstreams at once
- Builds trust with senior leaders and handles demanding stakeholders with maturity
- Reliable and detail-oriented while maintaining a strategic perspective
- Discretion when handling confidential information
- Able to work onsite two to three days per week
- Authorized to work in the country where the role is based
Ugodnosti
- Opportunity to earn equity in Nubank
- Meal card for food or groceries (Vale-Refeição and/or Vale Alimentação)
- Public transportation commuting benefit (Vale-Transporte)
- NuCare psychological, financial and legal assistance program
- Life insurance
- Medical plan
- Dental plan
- NuLanguage language courses
- Nucleo learning platform and courses
- Extended parental leave
- Daycare allowance
- Parental consulting
- Work-from-home allowance
- Gym partnerships
- 30 days of paid vacation
- Relocation assistance, where applicable
- Hybrid work with office attendance at least twice a week