Mattress Firm
Mattress Firm
Mattress Firm este un retailer specializat cu sediul în Statele Unite, axat pe saltele, baze de pat ajustabile, articole de pat și accesorii pentru dormit. Activitatea sa combină o prezență națională extinsă în magazine fizice cu un magazin online, ajutând clienții să compare produse pentru somn de la principalele mărci de saltele. Compania sprijină experiența de cumpărare prin experți în somn disponibili în magazine, opțiuni de finanțare și leasing, servicii de livrare, programe de testare și garanție și oferte promoționale. Prin operațiunile sale din retail, comerț electronic și vânzări directe către consumatori, Mattress Firm reunește echipele din magazine, comerțul online, serviciul pentru clienți și operațiunile de retail în jurul produselor pentru somn.

Sleep Expert Sales Specialist - Los Angeles, CA

Guide customers to the right mattresses and sleep products in Mattress Firm’s Los Angeles showroom. Build lasting customer relationships while delivering personalized service and meeting sales goals.

Descriere

  • Deliver an informed, welcoming in-store experience as a trusted sleep advisor
  • Present Mattress Firm products and follow established sales programs
  • Use digital tools to connect the in-store and online customer journey
  • Build an engaging environment centered on customer needs
  • Develop and maintain strong customer relationships
  • Explain product features and technical information as a subject matter expert
  • Achieve individual sales targets and KPIs while reflecting company values and supporting business initiatives
  • Support customers after purchase by resolving issues and providing delivery reminders
  • Monitor competitor offerings, advertising, and services
  • Use social media to strengthen brand awareness and support sales

Cerințe

  • Ability to lift, push, or pull more than 50 pounds
  • Authorized to work in the United States without employer sponsorship
  • Able to provide documentation confirming U.S. work eligibility
  • Capable of explaining technical and product information to customers
  • Able to manage individual sales performance and key performance indicators

Beneficii

  • Professional development supported by on-the-job training and development programs
  • 401(k) plan with employer matching
  • Resources supporting mental health and overall well-being
  • Medical, dental, prescription, and vision coverage options
  • Access to on-demand pay
  • Base compensation or uncapped commission opportunities
  • Employee discounts on Mattress Firm mattresses, sleep products, and accessories
  • Potential additional bonuses for eligible leadership and individual contributor positions

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