USAA
USAA
USAA este o companie de servicii financiare axată pe deservirea membrilor actuali și foști ai armatei Statelor Unite și a familiilor acestora. Oferta sa include produse bancare, de asigurări și de investiții, susținute de instrumente digitale sigure și de servicii orientate către membri. Compania reunește echipe care lucrează în domeniul tehnologiei financiare, al gestionării riscurilor, al operațiunilor și al experienței clienților, pentru a-și ajuta membrii să își gestioneze viața financiară.

Senior Business Intelligence Analyst, Member Value — USAA Hybrid

Lead analytics and visualization for USAA’s AI-enabled member interactions. Turn complex data into recommendations that strengthen member value and operational performance.

Descriere

  • Shape analytics that guide the strategy, performance, and ongoing evolution of AI-enabled member interactions
  • Convert complex data into clear, actionable business recommendations
  • Uncover opportunities to improve member experiences and operational results
  • Help set priorities that expand the enterprise value of conversational AI
  • Work with business and technology teams to advance innovation and deliver measurable member impact
  • Evaluate complex business challenges using internal and external data
  • Detect and interpret meaningful trends and patterns in datasets
  • Define reporting and analysis specifications around business needs and available data
  • Advise users and lead cross-functional teams in resolving business challenges
  • Develop early-stage solutions for presenting information effectively
  • Elicit detailed business requirements and clarify problems and data needs with customers
  • Lead the delivery of business intelligence solutions spanning data collection, transformation, and visualization
  • Coordinate with IT execution teams on analytics infrastructure, data engineering, and related intelligence initiatives
  • Contribute to technical standards and data governance practices
  • Use data visualization best practices aligned with Enterprise branding
  • Refine prototypes, usability, end-user experiences, dashboards, reports, insights, and analyses
  • Guide stakeholders and end users in using visualization to create business value
  • Shape decisions involving data, information, and application architecture
  • May promote Agile practices, delivery methods, and team learning
  • Provide internal leadership on business intelligence tools, methods, and processes
  • Engage with industry, center of excellence, and discipline groups to monitor trends and exchange best practices
  • Identify, assess, monitor, and mitigate risks in line with risk and compliance policies

Cerințe

  • Bachelor’s degree in economics, finance, statistics, mathematics, actuarial science, operations research, data or business analysis, data science, or another business or quantitative discipline; alternatively, 4 years of relevant education and/or experience
  • Six years of data and analytics experience; or at least 4 years of data and analytics experience plus up to 2 years of progressive, functionally relevant business experience; or an advanced degree in quantitative analytics with 4 years of experience
  • Proven ability to devise innovative solutions for moderately complex business challenges
  • Advanced experience producing business deliverables with business intelligence or data management platforms and SQL-based languages, such as Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or comparable technologies
  • Expert ability to build business acumen through productive partnerships with individual contributors, leaders, and executive management
  • Expert communication skills, including presenting effectively to every level of management
  • Ability to incorporate intuitive storytelling into business intelligence solutions and platforms while presenting complex technical information concisely
  • Must not need immigration support or visa sponsorship now or in the future

Beneficii

  • Flexible working environment
  • Performance-based pay incentives tied to overall corporate and individual results, subject to the discretion of USAA’s Board of Directors
  • Comprehensive medical, dental, and vision coverage
  • 401(k) plan
  • Pension plan
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program
  • Paid holidays
  • 16 hours of paid volunteer time
  • A range of wellness programs
  • Career path planning
  • Continuing education assistance

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