Groupe Interway
Groupe Interway
Groupe Interway este un furnizor de servicii IT și soluții gestionate din cadrul grupului Sogetrel. De peste trei decenii, compania sprijină organizațiile prin externalizarea serviciilor IT, implementare, mentenanță pe teren, operațiuni de service desk și externalizarea proceselor de afaceri. Activitatea sa de integrare acoperă rețele WAN, LAN și SD-WAN, sisteme de plată și soluții digitale interactive. Groupe Interway gestionează, de asemenea, implementări de amploare ale dispozitivelor de plată și chioșcurilor, operațiuni de asistență și logistică pentru clienți din sectoare precum comerțul cu amănuntul, transporturile, ospitalitatea și comunitățile publice. Compania are peste 1.100 de angajați și raportează venituri anuale de 90 de milioane de euro.

Sales Administration Manager

Lead Groupe Interway’s Sales Administration team, overseeing order processing, contracts, invoicing and service quality. Coordinate with commercial and operational teams while monitoring performance and driving process improvements.

Descriere

  • Lead and develop the Sales Administration team.
  • Set individual and team goals.
  • Carry out annual performance and career development reviews.
  • Plan workloads and help employees build their skills.
  • Take part in recruitment.
  • Maintain Sales Administration operations and support the team when needed.
  • Ensure procedures are followed and improved over time.
  • Oversee order processing and contract administration.
  • Maintain accurate, high-quality invoicing.
  • Ensure contractual obligations and deadlines are met.
  • Set and track department performance measures.
  • Handle complex requests and complaints.
  • Work with Sales, Customer Service, Finance, Operations and Procurement.
  • Contribute to ongoing improvement initiatives.
  • Check billing data and protect revenue from billable work.
  • Support monthly financial close activities.
  • Prepare and review department dashboards.
  • Spot risks and lead improvement plans.

Cerințe

  • Bachelor’s degree or equivalent two- to four-year post-secondary qualification in business administration, commerce or sales administration.
  • At least five years of Sales Administration experience, including team management.
  • Proficiency with office software and ERP systems.
  • Team management skills.
  • Customer relationship management skills.
  • Ability to monitor performance indicators.
  • Experience managing contracts, orders and invoicing.
  • Continuous improvement and project management skills.
  • Basic knowledge of legal matters.
  • Proficiency with ERP systems and Microsoft 365.
  • Leadership skills and a strong customer service orientation.
  • Rigor, organization and ability to prioritize.
  • Strong analytical and synthesis skills.
  • Collaborative and proactive approach.
  • Working hours are 9:00 a.m. to 5:00 p.m.

Beneficii

  • Health insurance with 70% of the cost paid by the employer.
  • Meal vouchers worth €9.50.
  • Annual profit-sharing bonus.
  • Gift card.
  • Vacation vouchers.
  • Company laptop and phone.
  • 35-hour workweek, with possible overtime.

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