Jerry
Jerry
Jerry este o platformă pentru proprietarii de autoturisme care reunește compararea asigurărilor, împrumuturile auto, întreținerea vehiculelor, diagnosticarea și estimările pentru reparații într-o experiență simplificată. Prin servicii precum PriceProtect™, GarageGuard™ și DriveShield™, compania îi ajută pe șoferi să caute oferte de asigurare, să gestioneze finanțarea, să monitorizeze întreținerea vehiculului și să își formeze obiceiuri de condus mai sigure. Jerry operează ca broker autorizat de asigurări și împrumuturi în toate cele 50 de state ale SUA și utilizează tehnologie avansată și criptare de nivel bancar pentru a-și susține serviciile. Echipa sa în creștere lucrează la intersecția dintre serviciile auto, produsele financiare și tehnologia pentru consumatori.

Remote Customer Service Agent – Insurance

Support Jerry.ai customers with car and home insurance by answering policyholder calls, handling service requests, and guiding them through products. Work remotely to resolve inquiries and share feedback that helps improve the customer experience.

Descriere

  • Care for customers by identifying coverage gaps, available discounts, and renewal increases.
  • Answer incoming calls from policyholders who need to make changes.
  • Build in-depth knowledge of insurance products, carriers, and the Jerry.ai app.
  • Resolve customer questions through effective problem solving.
  • Process service requests related to vehicles, drivers, lienholders, and policy documents.
  • Share product feedback to help improve the customer experience.

Cerințe

  • Experience in customer service, sales, or hospitality is helpful but not required.
  • Bring a friendly, positive attitude and a willingness to work as part of a team.
  • Demonstrate a strong work ethic.
  • Have strong problem-solving skills.
  • Communicate effectively.
  • For full-time hourly employment, currently live in Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia.
  • Be legally authorized to work in the United States.
  • A valid property and casualty (P&C) license is requested; Jerry.ai may pay for licensing if you do not already hold one.

Beneficii

  • Competitive pay and benefits.
  • Medical, dental, and vision insurance.
  • 401(k) plan with employer matching.
  • Paid vacation.
  • Paid time off.
  • Paid parental leave.
  • Wellness benefits.
  • Stock options.
  • Flexible scheduling with either five 8-hour days or four 10-hour days.
  • Fully remote work.
  • Work equipment provided.
  • Career growth path in insurance.
  • Jerry.ai pays for a P&C insurance license if you do not already have one.
  • Equity opportunities.
  • Bonus opportunity.

Locuri de muncă similare

Carenet Health

Remote Healthcare Customer Service Representative - Carenet Health

Carenet Health

Support Carenet Health members remotely by answering healthcare questions and guiding them toward care assessments. The role also involves researching concerns, verifying service eligibility, and documenting detailed calls.

Deschide
Five Star Solutions

Temporary Remote Customer Service Representative

Five Star Solutions

Handle inbound questions about debit card incentives, orders, and balances for Five Star Solutions’ clients. This temporary remote role uses scripted support and requires your own computer, workspace, and reliable internet.

Deschide