Jerry
Jerry
Jerry yra automobilių nuosavybės platforma, vienoje sklandžioje aplinkoje apjungianti draudimo palyginimą, automobilių paskolas, transporto priemonių priežiūrą, diagnostiką ir remonto sąmatas. Naudodama tokias paslaugas kaip „PriceProtect™“, „GarageGuard™“ ir „DriveShield™“, įmonė padeda vairuotojams pasirinkti draudimą, valdyti finansavimą, stebėti transporto priemonės priežiūrą ir formuoti saugesnius vairavimo įpročius. Jerry veikia kaip licencijuotas draudimo ir paskolų tarpininkas visose 50-yje JAV valstijų, o savo paslaugoms teikti pasitelkia pažangias technologijas ir bankinio lygio šifravimą. Auganti įmonės komanda dirba automobilių paslaugų, finansinių produktų ir vartotojų technologijų sankirtoje.

Remote Customer Service Agent – Insurance

Support Jerry.ai customers with car and home insurance by answering policyholder calls, handling service requests, and guiding them through products. Work remotely to resolve inquiries and share feedback that helps improve the customer experience.

Aprašymas

  • Care for customers by identifying coverage gaps, available discounts, and renewal increases.
  • Answer incoming calls from policyholders who need to make changes.
  • Build in-depth knowledge of insurance products, carriers, and the Jerry.ai app.
  • Resolve customer questions through effective problem solving.
  • Process service requests related to vehicles, drivers, lienholders, and policy documents.
  • Share product feedback to help improve the customer experience.

Reikalavimai

  • Experience in customer service, sales, or hospitality is helpful but not required.
  • Bring a friendly, positive attitude and a willingness to work as part of a team.
  • Demonstrate a strong work ethic.
  • Have strong problem-solving skills.
  • Communicate effectively.
  • For full-time hourly employment, currently live in Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia.
  • Be legally authorized to work in the United States.
  • A valid property and casualty (P&C) license is requested; Jerry.ai may pay for licensing if you do not already hold one.

Privalumai

  • Competitive pay and benefits.
  • Medical, dental, and vision insurance.
  • 401(k) plan with employer matching.
  • Paid vacation.
  • Paid time off.
  • Paid parental leave.
  • Wellness benefits.
  • Stock options.
  • Flexible scheduling with either five 8-hour days or four 10-hour days.
  • Fully remote work.
  • Work equipment provided.
  • Career growth path in insurance.
  • Jerry.ai pays for a P&C insurance license if you do not already have one.
  • Equity opportunities.
  • Bonus opportunity.

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