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Jerry
Jerry
201 – 500 Employees
H1B Visa SponsorConsultingLogisticsMarketing
Jerry is a car ownership platform that brings insurance comparison, auto loans, vehicle maintenance, diagnostics, and repair estimates into one streamlined experience. Through services including PriceProtect™, GarageGuard™, and DriveShield™, the company helps drivers shop for coverage, manage financing, monitor vehicle upkeep, and build safer driving habits. Jerry operates as a licensed insurance and loan broker across all 50 U.S. states and uses advanced technology and bank-level encryption to support its services. Its growing team works at the intersection of automotive services, financial products, and consumer technology.
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Company Jobs

Remote Customer Service Agent – Insurance

Support Jerry.ai customers with car and home insurance by answering policyholder calls, handling service requests, and guiding them through products. Work remotely to resolve inquiries and share feedback that helps improve the customer experience.

USUnited StatesAZArizonaFLFloridaNVNevadaNYNew YorkNCNorth CarolinaTNTennesseeTXTexasUTUtahVAVirginia
$19 – $21 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredCustomer Support

Description

  • Care for customers by identifying coverage gaps, available discounts, and renewal increases.
  • Answer incoming calls from policyholders who need to make changes.
  • Build in-depth knowledge of insurance products, carriers, and the Jerry.ai app.
  • Resolve customer questions through effective problem solving.
  • Process service requests related to vehicles, drivers, lienholders, and policy documents.
  • Share product feedback to help improve the customer experience.

Requirements

  • Experience in customer service, sales, or hospitality is helpful but not required.
  • Bring a friendly, positive attitude and a willingness to work as part of a team.
  • Demonstrate a strong work ethic.
  • Have strong problem-solving skills.
  • Communicate effectively.
  • For full-time hourly employment, currently live in Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia.
  • Be legally authorized to work in the United States.
  • A valid property and casualty (P&C) license is requested; Jerry.ai may pay for licensing if you do not already hold one.

Benefits

  • Competitive pay and benefits.
  • Medical, dental, and vision insurance.
  • 401(k) plan with employer matching.
  • Paid vacation.
  • Paid time off.
  • Paid parental leave.
  • Wellness benefits.
  • Stock options.
  • Flexible scheduling with either five 8-hour days or four 10-hour days.
  • Fully remote work.
  • Work equipment provided.
  • Career growth path in insurance.
  • Jerry.ai pays for a P&C insurance license if you do not already have one.
  • Equity opportunities.
  • Bonus opportunity.

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