Kimoby - Dealer Engagement System
Kimoby - Dealer Engagement System
51 – 200 Angajați
B2BIndustria auto
Kimoby oferă o platformă de interacțiune între companii și dealeri pentru industria auto. Software-ul său se integrează cu sistemele de gestionare ale reprezentanțelor și le ajută să comunice cu clienții prin mesaje personalizate, videoclipuri și plăți mobile, susținând în același timp operațiuni de service mai fluide. Platforma este concepută pentru a crește numărul comenzilor de reparații, a accelera aprobările, a reduce volumul de muncă al personalului și a îmbunătăți profitabilitatea vehiculelor de înlocuire, ajutând reprezentanțele să consolideze satisfacția și loialitatea clienților, precum și performanța operațională.

Product Manager — Kimoby (Hybrid, Quebec City)

Product Manager at Kimoby, a SaaS company focused on simplifying communication, payments, and automotive operations. Define, prioritize, prototype, and deliver product features alongside customers, developers, marketing, and other internal teams.

Descriere

  • Set product priorities, decide what to build, and guide initiatives through delivery
  • Build deep knowledge of the product and dealership operations
  • Work directly with customers and account managers to understand dealership realities
  • Visit dealerships to observe after-sales service operations in practice
  • Create prototypes to explore and validate product ideas
  • Prepare precise specifications and acceptance criteria that developers can implement
  • Partner with internal teams each day to resolve questions, remove blockers, and maintain delivery quality
  • Apply AI to product specification, prototyping, and analysis
  • Define KPIs to evaluate release outcomes and support ongoing improvement
  • Represent and advance the product strategy with Sales, Customer Success, and Marketing
  • Coordinate with Marketing on feature launches and adoption

Cerințe

  • Bring at least three years of software product management or related experience, including direct ownership of feature definition and delivery
  • Experience in B2B SaaS is considered an asset
  • Communicate fluently in French and English
  • Write detailed specifications and work comfortably with developers and designers each day
  • Explain complex information clearly to different stakeholder groups
  • Demonstrate strong attention to detail and curiosity about problems before proposing solutions
  • Use sound judgment to identify release-critical fixes and support decisions with data, customer feedback, and observation
  • Show initiative and curiosity through daily AI use and a willingness to experiment
  • Contribute as a collaborative teammate by sharing context, listening before deciding, and recognizing team contributions
  • Maintain an interest in the automotive sector and after-sales service operations

Beneficii

  • Flexible scheduling
  • Hybrid work with substantial flexibility for remote work
  • Group benefits from the first day, including telemedicine and access to a private Quebec clinic
  • Three weeks of vacation plus paid time off from Christmas through New Year’s Day
  • Four annual sick and mental health days
  • RRSP with employer contributions of 2% after six months and 5% after four years
  • A one-month sabbatical after every four years
  • Direct access to customers and opportunities to observe their work in the field
  • Trust and autonomy in product responsibilities

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