Uline este o companie de logistică și retail care distribuie produse pentru expediere, ambalare, industrie, curățenie, comerț cu amănuntul și depozitare. Fondată în 1980 de Liz și Dick Uihlein, compania a început prin a răspunde unei nevoi locale de produse pentru expediere și a crescut ajungând la peste 9.000 de angajați, care își desfășoară activitatea prin centre de distribuție din Statele Unite și locații internaționale. Catalogul său include peste 40.000 de produse disponibile în stoc, oferind companiilor produse și echipamente pentru expediere, depozitare, manipularea materialelor și operarea spațiilor.
Overnight Customer Service Representative at Uline
Provide overnight customer support for Uline, a distributor of shipping, industrial, and packaging supplies. Process orders and offer solutions through phone, email, and chat.
Descriere
- Process customer orders, recommend products, and manage account inquiries with Uline’s technology.
- Respond to questions about products, pricing, and shipping.
- Build customer relationships through phone, email, and chat.
- Identify customer needs and recommend suitable Uline solutions.
- Guide customers through Uline’s website and online ordering process.
- Provide prompt, friendly service tailored to customers’ business needs.
Cerințe
- High school diploma or equivalent.
- A bachelor’s degree is preferred.
- Strong problem-solving, listening, and communication skills.
- Previous customer service experience is helpful.
- Willingness to learn; training is provided.
- Must pass a pre-employment hair follicle drug screening.
- Must work on-site.
- Available for full-time four- or five-day schedules, including weekends.
Beneficii
- Comprehensive health insurance coverage.
- 401(k) with a 6% employer match beginning on the first day.
- Several bonus programs.
- Paid holidays.
- Generous paid time off.
- Tuition assistance for professional continuing education.
- Café offering affordable daily meals from local restaurants.
- On-site fitness center.
- Well-maintained walking paths.
- Clean, modern facilities.