Uline yra logistikos ir mažmeninės prekybos įmonė, platinanti siuntimo, pakavimo, pramonines, valymo, mažmeninės prekybos ir sandėliavimo prekes. Liz ir Dickas Uihleinai įkūrė įmonę 1980 m. Ji pradėjo veiklą tenkindama vietos siuntimo reikmenų poreikį, o ilgainiui išaugo į daugiau kaip 9 000 darbuotojų turinčią organizaciją, veikiančią per paskirstymo centrus visose Jungtinėse Valstijose ir tarptautinėse lokacijose. Įmonės kataloge yra daugiau kaip 40 000 sandėlyje laikomų produktų, skirtų įmonių siuntimo, sandėliavimo, medžiagų tvarkymo ir patalpų priežiūros reikmėms.
Overnight Customer Service Representative at Uline
Provide overnight customer support for Uline, a distributor of shipping, industrial, and packaging supplies. Process orders and offer solutions through phone, email, and chat.
Aprašymas
- Process customer orders, recommend products, and manage account inquiries with Uline’s technology.
- Respond to questions about products, pricing, and shipping.
- Build customer relationships through phone, email, and chat.
- Identify customer needs and recommend suitable Uline solutions.
- Guide customers through Uline’s website and online ordering process.
- Provide prompt, friendly service tailored to customers’ business needs.
Reikalavimai
- High school diploma or equivalent.
- A bachelor’s degree is preferred.
- Strong problem-solving, listening, and communication skills.
- Previous customer service experience is helpful.
- Willingness to learn; training is provided.
- Must pass a pre-employment hair follicle drug screening.
- Must work on-site.
- Available for full-time four- or five-day schedules, including weekends.
Privalumai
- Comprehensive health insurance coverage.
- 401(k) with a 6% employer match beginning on the first day.
- Several bonus programs.
- Paid holidays.
- Generous paid time off.
- Tuition assistance for professional continuing education.
- Café offering affordable daily meals from local restaurants.
- On-site fitness center.
- Well-maintained walking paths.
- Clean, modern facilities.