iHeartMedia reunește radioul terestru, conținutul audio digital, podcasturile și evenimentele de muzică live din Statele Unite. Rețeaua sa cuprinde peste 860 de posturi de radio în 160 de piețe, alături de servicii de streaming și publicare de podcasturi. Compania dezvoltă și instrumente de analiză a audienței și de atribuire a rezultatelor publicitare pentru campaniile media. Activitatea sa variază de la producția de podcasturi împreună cu parteneri până la organizarea unor evenimente precum turneul iHeartRadio Jingle Ball, conectând publicul, agenții de publicitate, creatorii și artiștii muzicali prin intermediul activităților sale audio.
Client Success Manager, Chicago Hybrid
Manage iHeartMedia client campaigns across audio, video, promotions and events, coordinating assets, budgets, timelines and performance reporting. Help deliver client value and support renewals and new business through campaign insights and results.
Descriere
- Manage assigned campaigns from close through completion, coordinating talent, experiential, audio, video and promotional deliverables.
- Bring cross-platform media campaigns and national event partnerships to life through brand activations.
- Oversee campaign asset development, approvals and trafficking, and document performance.
- Share custom campaign results, insights and growth opportunities to support renewals and new business.
- Track partnership profit and loss and take part in regular financial reviews with the manager.
- Manage campaign schedules, asset and delivery trackers, internal updates and recap materials; partner with the Client Success Director on weekly client status calls.
- Keep client success central throughout campaign launch and execution.
- Lead comprehensive campaign wrap-up reports that present results, best practices and actionable insights for internal teams.
Cerințe
- At least 3 years of experience in event activation, project management or client relationship management; media or agency experience is preferred.
- Strong project management skills, including coordinating complex workstreams, balancing priorities and meeting deadlines.
- Clear, confident communication and a collaborative style for building effective cross-functional relationships.
- Sound judgment, critical thinking and a practical approach to solving problems in a fast-paced environment.
- Excellent attention to detail and the ability to turn performance data into actionable insights.
- Willingness to travel about 25% of the year.
Beneficii
- Employer-sponsored medical, dental and vision coverage with multiple plan options.
- Company-provided and supplemental life insurance.
- Paid vacation and sick leave.
- Paid company holidays.
- A Spirit Day that gives employees time to volunteer in their communities.
- A 401(k) plan.
- A no-cost Employee Assistance Program offering phone counseling and consultations on legal, financial, emotional well-being, family and caregiving matters.
- Additional voluntary programs, including spending accounts, student loan refinancing and accident insurance.