iHeartMedia brings together broadcast radio, digital audio, podcasts, and live music events across the U.S. Its network spans more than 860 radio stations in 160 markets, alongside streaming and podcast publishing. The company also develops audience analytics and advertising attribution tools for media campaigns. Its work ranges from producing podcasts with partners to staging events such as the iHeartRadio Jingle Ball Tour, connecting audiences, advertisers, creators, and music acts across its audio business.
Client Success Manager, Chicago Hybrid
Manage iHeartMedia client campaigns across audio, video, promotions and events, coordinating assets, budgets, timelines and performance reporting. Help deliver client value and support renewals and new business through campaign insights and results.
Сипаттама
- Manage assigned campaigns from close through completion, coordinating talent, experiential, audio, video and promotional deliverables.
- Bring cross-platform media campaigns and national event partnerships to life through brand activations.
- Oversee campaign asset development, approvals and trafficking, and document performance.
- Share custom campaign results, insights and growth opportunities to support renewals and new business.
- Track partnership profit and loss and take part in regular financial reviews with the manager.
- Manage campaign schedules, asset and delivery trackers, internal updates and recap materials; partner with the Client Success Director on weekly client status calls.
- Keep client success central throughout campaign launch and execution.
- Lead comprehensive campaign wrap-up reports that present results, best practices and actionable insights for internal teams.
Талаптар
- At least 3 years of experience in event activation, project management or client relationship management; media or agency experience is preferred.
- Strong project management skills, including coordinating complex workstreams, balancing priorities and meeting deadlines.
- Clear, confident communication and a collaborative style for building effective cross-functional relationships.
- Sound judgment, critical thinking and a practical approach to solving problems in a fast-paced environment.
- Excellent attention to detail and the ability to turn performance data into actionable insights.
- Willingness to travel about 25% of the year.
Артықшылықтар
- Employer-sponsored medical, dental and vision coverage with multiple plan options.
- Company-provided and supplemental life insurance.
- Paid vacation and sick leave.
- Paid company holidays.
- A Spirit Day that gives employees time to volunteer in their communities.
- A 401(k) plan.
- A no-cost Employee Assistance Program offering phone counseling and consultations on legal, financial, emotional well-being, family and caregiving matters.
- Additional voluntary programs, including spending accounts, student loan refinancing and accident insurance.