NZ Transport Agency Waka Kotahi este o agenție guvernamentală din Noua Zeelandă care activează în domeniile logisticii, consultanței și construcțiilor pentru a administra sistemul de transport și a îmbunătăți siguranța rutieră și accesul la serviciile de transport. Activitatea sa include instrumente digitale, precum o aplicație cu informații despre permisele de conducere și vehicule, servicii online pentru autorizare și taxare, precum și inițiative de siguranță publică. Agenția planifică și investește, de asemenea, în infrastructura de transport, inclusiv drumuri, piste pentru biciclete și transport public.
Change and Business Readiness Coordinator - Wellington Onsite
Coordinate change readiness for NZ Transport Agency Waka Kotahi’s land transport services in New Zealand. The role covers impact assessment, requirements documentation, implementation planning and operational readiness.
Noua Zeelandă85.000 $ – 89.000 $ / an
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- Coordinate business impact assessments covering people, processes, systems, services and customer outcomes.
- Contribute to readiness assessments, implementation planning and broader business readiness activities.
- Collect, record and maintain business requirements, impacts, risks and operational considerations.
- Keep readiness plans, implementation records and the Customer & Services change calendar up to date.
- Track and report risks, issues, dependencies and outstanding readiness actions.
- Develop reports, briefing content, process documentation and other implementation materials.
- Work with business leaders, subject matter experts, programme teams and operational stakeholders to build understanding, prepare for change and support effective adoption.
Cerințe
- Experience contributing to change initiatives, business improvement work, projects or operational change programmes.
- Background in gathering and recording business requirements, impacts, risks or stakeholder needs.
- Strong analytical, problem-solving and critical-thinking capabilities.
- Ability to assess and document business processes and operational workflows.
- Proven stakeholder engagement and relationship management skills.
- Experience producing reports, recommendations, business records and briefing materials.
- Excellent written and spoken communication skills.
- Ability to balance competing priorities across several initiatives.
- Experience with business analysis, process mapping and Microsoft 365 tools.
- Understanding of change delivery, operational readiness or customer service environments.
- Knowledge of Te Ao Māori, or willingness to develop understanding and support tikanga and te reo Māori.
- Knowledge of Te Tiriti o Waitangi in a public-sector context, or willingness to develop that understanding.
- Legal entitlement to live and work in New Zealand.
- Training in business analysis, change management, project support or continuous improvement methods is advantageous.
Beneficii
- Competitive salary and benefits package.
- Flexible working arrangements, subject to the role.
- Five weeks of annual leave.
- Income protection and critical illness insurance.
- Opportunity to support nationally significant initiatives affecting millions of New Zealanders.