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Liquidity Services
Liquidity Services
501 – 1 000 Darbuotojai
H1B vizos rėmėjasElektroninė prekybaLogistikaPrekyvietė
Liquidity Services operates online marketplaces that help organizations recover value from surplus, returned, obsolete, and used assets. Through auctions, direct sales, and managed liquidation, it serves industrial, retail, and government sellers with services such as asset valuation, returns management, seller tools, and marketing. Its platforms connect sellers with buyers across a broad range of asset categories.
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Darbai įmonėje

Customer Success Specialist II, GovDeals

Support government auction clients by processing and improving surplus asset listings for GovDeals. This hybrid role combines remote client support with onsite field services.

USJungtinės ValstijosMIMičiganas
63 400 $ – 79 200 $ / metai
HibridinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Aprašymas

  • Act as a secondary contact for a portfolio of government and public-sector clients.
  • Process assets onsite and help clients use the GovDeals auction marketplace.
  • Encourage client platform use and performance through outreach and practical recommendations.
  • Work with Territory Sales Representatives on client acquisition, relationship building, and account retention.
  • Catalog assets, write detailed descriptions, and photograph items in varied settings and weather.
  • Review auction listings for quality, accuracy, compliance, and adherence to best practices.
  • Find inactive or underused accounts and carry out targeted re-engagement.
  • Present to prospective clients, explaining GovDeals’ transparency, efficiency, and revenue potential.
  • Represent GovDeals professionally with government entities and public-sector organizations.
  • Carry out other duties as assigned.

Reikalavimai

  • An associate degree is preferred. Coursework or experience in business, public administration, sales, or customer service is a plus.
  • At least one year of hands-on experience in field operations, customer service, or support is preferred.
  • Experience involving frequent travel, onsite customer work, field services, logistics, inspections, or similar hands-on duties is highly desirable.
  • Experience with government agencies or public-sector organizations is a plus, but not required.
  • Strong attention to detail and accurate documentation skills.
  • Ability to work independently in the field with limited supervision.
  • Clear written and verbal communication skills.
  • Ability to collaborate with account managers, sales teams, and internal partners.
  • Comfort using web platforms, digital cameras or mobile devices, and standard business software.
  • Ability to manage travel schedules and competing priorities.
  • Ability to provide training, give professional presentations, and explain the platform’s value.
  • Careful attention to auction listings, asset descriptions, and images.
  • Self-motivation to manage remote work and stay productive with minimal supervision.
  • Ability to catalog assets, prepare descriptions, and photograph items indoors and outdoors in varied weather.
  • Willingness and ability to travel within the assigned territory.
  • Valid driver’s license, clean driving record, and reliable high-speed internet and cellular service.
  • Ability to climb, stoop, kneel, and perform similar physical tasks.
  • Access to a quiet, distraction-free home office.
  • Residence in Southern Michigan is preferred for coverage of Ohio, Indiana, and Michigan.

Privalumai

  • Annual discretionary bonus
  • Competitive wages
  • Medical, dental, vision, prescription drug, and flexible spending account coverage
  • 401(k) plan
  • Paid time off and holidays
  • Paid parental leave
  • Life and disability insurance
  • Employee assistance program
  • Professional development and tuition assistance

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